Pear Recruitment - Lettings Coordinator / Tenancy Progressor
Location - Shoreditch
Salary - £30,000 - £35,000
Working Hours - Monday - Friday
Our client is an independently run estate agency based in the heart of Shoreditch, offering a tailored service to their clients and working closely with them to ensure they have a stress-free experience.
If you thrive in a busy work environment, pride yourself on building relationships, gaining trust and offering support to the team and Clients this may just be the opportunity for you, please send your CV for consideration.
Responsibilities:
* Manage the full process from property listing through to tenancy setup, ensuring a smooth and efficient workflow
* Oversee and maintain property listings, ensuring descriptions, photos, and details are accurate and up to date
* Maintain and update the applicant database, ensuring all records are current
* Support the onboarding process, gathering initial paperwork and required documentation
* Ensure all compliance processes are followed, including ID checks and pre-tenancy documentation
* Manage diaries for the lettings team, coordinating appointments and schedules
* Handle day-to-day administrative duties, including filing, reporting, and data entry
* Ensure all tenancies are completed in line with current legislation and compliance standards
* Prepare and issue tenancy agreements
* Respond to property enquiries and direct them to the appropriate negotiators
* Register deposits and provide support on lettings compliance queries
* Liaise with negotiators to provide updates on tenancy progression
* Coordinate inventories, check-ins, check-outs, renewals, and end-of-tenancy processes
* Maintain up-to-date knowledge of lettings legislation and AML regulations
* Reapit and Goodlord experience is essential
About You:
* Excellent organisational and prioritisation skills
* Excellent written and oral communication skills
* A professional, positive, ambitious, and enthusiastic approach
* Customer service mindset
* Self-motivation with a `can do` attitude.
* High accuracy and attention to detail
* Ability to work on your own as well as in a team.
* IT and CRM System Knowledge
If you are interested in this Lettings Coordinator / Tenancy Progressor position and would like to know more, please email your CV or telephone us on a strictly private and confidential basis.
*Recommend a friend* - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information.
Due to the number of responses, we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment.
Confidentiality – All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client