Ready to help build the next cult skincare brand?
We are a bold new start-up on a mission to disrupt the industry with luxurious and effective natural skincare products that actually deliver. We're looking for an entrepreneurial E-commerce Executive who’s equal parts digital native, brand lover, and roll-your-sleeves-up operator. If you want to be part of something from the ground up—and your instinct is to build, not just maintain—read on. Your next big move might start right here.
About You
* You need to be a pro-active all-rounder with an entrepreneurial streak. Happy to roll your sleeves up and get stuck in
* You’ll be digitally-minded but also passionate about brand and marketing
* You will need to be exceptionally well organised with a gift for time management
* You will be confident and authoritative.
* Inquisitive and intuitive, you should be able to take a step back from the detail to consider the bigger picture
* As a start-up it is critical that you can identify priorities and adapt to focus your energy in the right direction, with no two days being the same
Responsibilities
* Accountable for the day-to-day management of the E-commerce website, including POS / banner & content changes, Visual Merchandising and Product & Offer setup and optimisation
* E-mail Marketing Channel Management – including the build, dispatch and reporting of automated and broadcast e-mails using the Klaviyo platform
* Affiliate Marketing Channel Management – including programme setup, affiliate recruitment and commission validation and reporting
* Co-ordinating the trading plan and ensure associated campaigns are delivered consistently across channels
* Acting as internal point of contact for external channel suppliers (eg. PPC, Social Media)
* Proactively spotting opportunities and producing strategic recommendations
* Production & circulation of Daily Trading reports and monthly performance reports
* Support the customer service function including responding to customer enquires via e-mail
* Point of contact for external 3PL for order processing, stock management and returns
Required Experience
* You will have 2+ years’ experience in the digital sector, preferably within an e-commerce role.
* Working knowledge of the core digital marketing channels: e-mail marketing, paid search, display advertising, social media & affiliate marketing
* Some experience of e-commerce platforms and/or CMS systems, ideally Shopify
* Experience with social media platforms: Facebook, Instagram, TikTok for business purposes
* Excellent writing and language skills - you’ll be articulate and able to adapt your tone
* You should be numerate and comfortable with data manipulation to produce reports and insights using Microsoft Excel
* Experience of image/video editing apps such as Canva/Capcut would be beneficial
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