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Senior Retail Managers Required For Aston Villa, West Midlands
Client:
Location: West Midlands, United Kingdom
Job Category: Other
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EU work permit required: Yes
Job Reference:
aaaf545a8c12
Job Views:
12
Posted:
12.08.2025
Expiry Date:
26.09.2025
Job Description:
We are looking for an experienced Senior Retail / Patch Manager (managing kiosks in a designated patch at Aston Villa) to bring energy managing a team in our customer-facing drinks and food units.
This role places you in the vibrant atmosphere of match days at Aston Villa F.C., offering flexibility around your schedule.
The Role:
We seek passionate, experienced retail managers to lead a team serving over 42,000 football fans on match days. You will interact effectively with customers, manage your team, oversee operations of busy retail units, ensure compliance with EHO standards and PCI regulations, and communicate relevant information during briefings.
You will act as the main contact for senior managers, team leaders, and logistics staff, handle customer queries, and ensure adequate staffing and equipment functionality. Availability for most matchdays during the football season is essential.
Key Attributes:
* Passionate Leader
* Approachable and compassionate
* Motivating
* Strong customer service focus
* Ability to work in a fast-paced environment
* Problem-solving and delegation skills
* Lead by example in attitude and work ethic
* Reliable and committed
* Ability to change barrels/kegs
Working Hours:
Casual shifts, paid weekly, starting at £19.58/hour. Shifts mainly on match days and throughout the year, with varying times.
Why work with us?
· Experience the excitement of event days with flexible shifts
· Be part of a supportive team
· Develop transferable skills and gain experience
· Opportunities for progression within Compass Group UK and Ireland
· Work at various venues across the country
Note: Applicants must be 18+ and able to handle alcohol.
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