A gaming company based in North East England is looking for an Italian speaking Customer Service Team Leader. This full-time, permanent role involves leading a dedicated team of Customer Service Advisors, fostering a supportive environment, and enhancing customer experiences. Responsibilities include managing performance, conducting reviews, and collaborating with cross-functional teams. Successful candidates will demonstrate fluent Italian and English, strong leadership skills, and a passion for delivering excellent customer service in a hybrid setting.
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