Job Summary
This role is not eligible for visa sponsorship. Face to face interviews only. We are looking for a Virtual Ward Healthcare Support Worker with a valid, in-date driving licence and access to a car. The post holder will be part of a community-based Virtual Ward Team delivering high quality patient care within the community.
About Us
By joining Team MPFT, you will be helping your community and in return for this, we will support you by:
* Supporting your career development and progression
* Excellent NHS Pension scheme
* Generous maternity, paternity and adoption leave
* Options for flexible working
* Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave
* Extensive Health and Wellbeing support and resources
* Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
* Salary sacrifice car – fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
* Salary sacrifice bikes up to £2k
* Free car parking at all trust sites
* Free flu vaccinations every year
* Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)
Job Description
As part of the Virtual Ward Team the post holder will undertake a range of delegated clinical care duties in the community with patients admitted onto a virtual ward bed. Responsibilities include:
* Recording patient observations and any changes to patient clinical conditions
* Supporting the remote monitoring of patients using agreed digital technology
* Carrying out limited clinical care duties
* Acting as the patient educator around accessing services in the community
* Sitting with patients that need 24/7 observations
* Exchanging factual information with patients using persuasion, tact, empathy to ensure that they understand what is happening, who is involved with their care, and next steps
* Supporting the patient if they have physical impairment, mental health condition or learning difficulties
* Providing clinical observations under the instruction of the registered nursing staff that are covering the shift
* Assessing the condition and comfort of the patient and making a judgement on the appropriate action to take to ensure following patient centred care
* Planning own work activities that are based on the priorities of the shift
* Conducting instructed tests that require hand eye co-ordination and the use of equipment (e.g., blood glucose monitoring, blood pressure and temperature)
* Undertaking a range of delegated clinical care duties relevant to the patients that are admitted onto a virtual ward and recording patient observations
* Ensuring that any equipment that is used in the home environment is safe and properly used so that it does not cause distress or discomfort for the patient
* Supporting and demonstrating own duties to new starters and providing support to students or junior staff
* Contributing to updating patient records on the relevant IT systems
* Liaising with other professionals and agencies that can support the patient whilst on the virtual ward and as part of their discharge planning
* Occasionally participating in audits, surveys, research and development opportunities
* Acting on own initiative when delivering patient care
* Having access to a vehicle to visit the patient in their own home environment to support with clinical observations, digital assessments and patient care
* Conducting remote monitoring of patient vital signs using a dashboard and notifying any registered nursing staff if the patient is outside their baseline
* Undertaking clinical supervision and an appraisal as directed by the service policy
* Participating in induction programmes for new staff and training programmes for students
Person Specification
Essential
* Experience in undertaking a range of delegated clinical care duties (e.g., blood pressure, blood glucose)
* Vocational Qualification Level 3 or working towards or equivalent level of experience
* Completed relevant short courses that would support the role including patient and clinical care duties
* Good standard of general education including GCSE English (or equivalent qualification)
Desirable
* Knowledge of care and related procedures
* Experience of conducting clinical observations
* Experience of following relevant health and care legislation
* Experience of recording observations on the appropriate clinical system
* Experience of working within an acute hospital or a health care environment
* Experience of working with minimal supervision and using own initiative – demonstrate the ability to prioritise and plan workload in order to meet deadlines
Job Details
Band 3
Salary £22,816 to £24,336 a year per annum
Contract Permanent
Working pattern Full-time
Reference number 301-ME-25-7599558
Job locations Lichfield, Burntwood, Tamworth and Burton
Melin house B78 3HF
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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