Account Manager
Manchester – Hybrid
An exciting opportunity has become available for an experienced Account Manager to join Sanderson Solutions group, to act as the trusted advisor and primary contact for a key client account.
This is a customer facing role where you’ll shape strategic recruitment outcomes, strengthen partnerships, and ensure world class service delivery.
Benefits We Offer:
Continuous Learning & Development Programmes.
Group Bonus Scheme eligibility.
Work-Life Balance Initiatives & Flexible Working.
Pension scheme and a full range of benefits (buying or selling holiday, maternity and paternity leave, dental plans, health cash plans).
Cycle to work scheme.
Social opportunities and fundraising activities.
Full access mental health support for you or your family
Key responsibilities
* Ensure SLA compliance and enhance service performance through close collaboration with delivery teams.
* Track vacancy activity, client feedback, and service benefits to maintain strong client retention.
* Build stakeholder relationships, identify growth opportunities, and drive revenue using insights and strategic conversations.
* Maintain and execute Account Development Plans, lead workforce planning, and forecast pipelines.
* Collaborate internally to share insights and deliver optimal client outcomes.
* Champion process simplification and operational excellence through accurate MI reporting, RAID logs, and strategic updates.
What we are looking for
* Proven ability to build and maintain strong relationships with stakeholders at all levels, both internally and externally.
* Analytical mindset with solid experience in data analysis and MI reporting, turning insights into actionable outcomes.
* Track record of working to KPIs within an MSP or recruitment environment, consistently delivering results.
* Background in account or client management within contract recruitment, demonstrating commercial awareness and strategic thinking.
* Proactive, collaborative, and solutions-focused approach, thriving in a fast-paced environment.
* Confidence in handling challenging conversations, with the ability to influence and push back when needed to achieve the best outcomes.
About Us:
Established 40 years ago, we specialise in recruitment, solutions, consulting, and executive search. Our partnership approach unites our four divisions and sets us apart. We value human interactions and lasting relationships, being flexible, agile, and creative. Collaboration is key, as we work together to support each other and our clients. Sanderson Solutions offers RPO, MSP, Executive Search, Agency Recruitment, and Project services across various sectors, including Financial Services, Technology, Retail, Government, Defence, and Professional Services.
We help our clients hire high-quality people who develop quickly, care more, and stay longer. We are committed to building inclusive and diverse teams, welcoming applications from people with varied backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.