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Support assistant

Thame
Wills and Trusts Partnership
Support assistant
£24,500 - £26,000 a year
Posted: 21 September
Offer description

About the Wills & Trusts Partnership:

Wills and Trusts Partnership provides expert legacy planning services to help clients protect their assets, plan for the future, and ensure their wishes are fulfilled. Working closely with individuals and families, the partnership offers tailored advice on wills, lasting powers of attorney, trusts, and estate planning. Our team combines expert estate planning knowledge with a compassionate approach to deliver peace of mind and long-term security for our clients.

Job Summary:

We are seeking a proactive and reliable Support Assistant to join our team on a 6-month temporary basis, with the potential for extension. The successful candidate will provide day-to-day administrative and adhoc project support. This role is ideal for someone who is highly organised, customer-focused, and able to adapt quickly in a dynamic environment.

Key Responsibilities:

* Provide general administrative support to the team, including data entry, document management, and filing.
* Respond to internal and external enquiries in a professional and timely manner.
* Support scheduling and coordination of meetings, events, and appointments.
* Maintain accurate records and update internal systems as required.
* Assist with producing reports, minutes, and other documentation.
* Support the onboarding of new customers, including preparing welcome materials and coordinating IT/access needs.
* Liaise with other departments and external partners as needed.
* Covering reception when required
* Carry out ad hoc duties as assigned by the line manager.
* Supporting events team with seminars and workshops

Person Specification:

Essential:

* Previous experience in an administrative or support role
* Strong organisational and time management skills
* Excellent written and verbal communication skills
* Confident using Microsoft Office Suite (Word, Excel, Outlook, etc.)
* Ability to work independently and as part of a team
* High level of accuracy and attention to detail
* A flexible and positive approach to work

Desirable:

* Experience working in customer facing role
* Knowledge of CRM systems or other relevant databases
* Experience supporting a variety of departments

What We Offer:

* A supportive and inclusive work environment
* Opportunities for professional development
* Flexible working arrangements (where applicable)
* Possibility for contract extension or permanent role.

Job Types: Full-time, Temp to perm

Contract length: 6 months

Pay: £24,500.00-£26,000.00 per year

Work Location: In person

Expected start date: 26/09/2025

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