Head of Customer Care When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. At Bellway we recognise that people are the key to our success, and we are committed to building an inclusive culture that values and respects difference combined with creating a safe and inclusive working environment for all colleagues. This means we are positive about making adjustments as well as providing flexible working and we would be happy to talk to you about how this could work for you. There is an exciting opportunity to join Bellway, one of the UK’s largest house builders. Our West Midlands Division, located in Tamworth is looking to recruit a Head of Customer Care to join the Division’s Customer Care team. The Role This role reports of the Division’s Managing Director. Principal accountabilities of the role include: * Efficiently and effectively improve and be responsible for Customer Care within the Division * Take an active role in assisting the Division to meet its customer satisfaction targets, and to manage all customer-related issues through to resolution * Manage the team of Customer Care staff effectively, to ensure that the Customer Care Department fully implements the Company’s Customer Care policy and procedures and to aim to deal with customer care issues professional...