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Planning services support advisor

Brecon
Permanent
Support advisor
£30,000 a year
Posted: 4h ago
Offer description

Planning Services Support Advisor Location: Brecon Salary: Grade 5 £28,598 - £30,024 per annum Vacancy Type: Permanent, 37 hours per week Closing Date: 27th October 2025 National Parks were designated in order to protect beautiful areas for the benefit of the nation. They came about as a result of the 1949 National Parks and Access to the Countryside Act, which put a legislative framework in place for the establishment of National Parks in England and Wales. The Role To support the Planning Department as a member of the customer service team providing telephone, face-to-face and administrative support to the planning function. Key Responsibilities To maintain and upload planning information to public access, ensuring data is checked to ensure compliance with regulations (GDPR) To register planning applications and other types of planning applications and enquiries onto the planning database To send out planning decision notices To undertake Property searches for each Local Authority with land within the boundary of the National Park within strict timescales. Answer and filter planning telephone calls and transfer where necessary to the appropriate officer, taking messages in their absence. Assist the public and other callers to the office with general planning enquiries, providing assistance where necessary and directing them to relevant planning guidance and policies. Take planning application payments by phone and in person. To complete data checks on Public Access to ensure online compliance with GDPR requirements. Scanning/Archiving of planning data. Replotting historic planning files onto the planning database to maintain a complete planning history. Attend and contribute at Planning Administration Meetings, Planning Meetings and All Staff meetings. Monitor development management and other specialist officers movements to advise callers as to the best time to contact specific officers. Interrogate the planning register and database to ensure people inspecting planning applications have all the relevant information. To assist with reviewing and updating public content on their website policies and advice notes. Assist in generating weekly lists of planning applications. Assist with re-consultations and restarts of current planning applications. Assist with collating the relevant documents and information required for Appeals. Provide administrative support to officers when required. Assist members of the public to measure plans and understand drawings when requested. Identifying, plotting and running planning constraints on GIS computer map database Provide assistance at Committee Meetings and Member Site Visits when required i.e. provide cover for committee clerk and webcasting of planning committee meetings. Preparation of Planning Committee plans, reports and presentation work under the direction of the Planning Services Supervisor. Any other duties appropriate to the grade and nature of the post as directed by the Planning Services Supervisor and Head of Development Management. Skills and Qualifications Essential Criteria: 5 GCSEs grade A C or equivalent Good communication/Interpersonal skills and an ability to deal professionally with members of the public, BBNPA Members and staff Ability to work as part of a team to promote the work of the BBNPA. Possess intermediate computer skills and have knowledge and experience of using Microsoft Office and SharePoint Ability to read, measure and understand plans, maps and drawings Ability to type Desirable Criteria: Knowledge and understanding of the Town & County Planning System Ability to communicate in Welsh Ability to use GIS mapping system Please note: If you do not meet the Welsh language Requirements specified, then the Authority offers a variety of learning options and staff support to help you meet these requirements during your employment with them. To Apply If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to be redirected to their website to complete your application.

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