We are looking for an inspiring and creative person to support individuals with Mental Health needs to move forward with their recovery to achieve their goals and aspirations in our friendly residential service. As a worker you will also be learning to administer medication, keywork residents and contribute to the general standard of the service. We want you to learn new skills and be happy as part of a supportive team and organisation. You will be expected to work early/late shifts, alternate weekends and sleep-in duties: sleep-allowance is paid in addition to the salary. Kings House provides compassionate support to individuals experiencing complex mental health issues, driven by an enthusiastic, professional staff team dedicated to providing person centred care. The support delivered is tailored to and developed with an individual encompassing all aspects of wellbeing including mental, physical, spiritual and daily living skills. Our goal is to increase independence and feelings of accomplishment & assisting people to move on to more independent living. The service is ran in collaboration with service users, encouraging feedback and involvement in all areas of decision making. Kings House is a CQC Registered Accommodation Service based close to Westbourne Centre. The service accommodates 17 residents & a variety of activities are held daily to encourage service user participation to develop skills, learn new coping strategies and to arouse new interests. The service is staffed 24 hours with two members of staff sleeping in overnight. Full-time Permanent £23,892.96 per annum (Basic Salary) Key Responsibilities Establish and maintain relationships of trust with service users, to build engagement Work flexibly with service users and help them set, prioritise and achieve personal goals, to increase hope, motivation and ambition Value the lived experience of service users and enable them to use that experience to support each other and improve their experience Carry out assessments and determine urgency of service user needs Work with professionals from other agencies and make onward referrals Carry out risk assessments, in order to keep service users safe and improve the quality of our support Attend placement reviews Work with service users on a 1:1 basis and in groups Assist service users to; navigate the benefits and education systems; manage friendships and family relationships; manage medication, including supporting people by prompting and/or administering medication according to Together procedures; manage their lives by helping with bills, forms, mail and appointments, accompanying service users to appointments as and when necessary Undertake, and assist with, domestic tasks such as cooking and cleaning, ensuring adherence to infection control (training provided) Assist service users with personal care as and when required Adhere to the Together policy on lone working Make timely records which are concise, accurate, written for the service user to understand, using Together computer-based systems Write clear word processed and handwritten reports (training provided) and records in English Participate in mandatory and job-related courses and learning activities Maintain professional boundaries in all aspects of work with service users Skills, Knowledge & Expertise Essential Experience in supporting vulnerable individuals gained from paid work and/or voluntary and/or life experience Minimum of GCSE or Level II qualification in English, or equivalent Basic competence in the use of email and word processing software Able to travel; have access to car/public transport Able to work a varying pattern of shifts on a 24 hour 7-day week rota, with notice DBS clearance Demonstrate a non-judgemental attitude and able to be empathetic towards service users and create a trusting environment Able to work in partnership with services users and establish and maintain professional boundaries Able to establish and maintain a safe environment Willing and able to undertake domestic tasks with, and for, service users as necessary Demonstrate problem-solving skills relating to welfare benefits, education and relationships Open to - and willing to participate in - formal and informal job-related learning Willing and able to collaborate with colleagues and other organisations Able to use email and computerised systems for service user records and reports Able to produce clear records and reports in English Desirable Lived experience of mental distress NVQ Level II in Health and Social Care, or equivalent Job Benefits The benefits of working for Together Download the PDF to find out more about what you can get out of working for us. Benefits of Working for Together At Together we value and encourage diversity and inclusion within our workforce. We are committed to creating a workplace where you can be your authentic self, welcoming applications from people from diverse communities and backgrounds who share our values. As an employer, we are committed to making any reasonable adjustments during the recruitment process. Successful candidates will require an enhanced DBS check. To find out more, visit https://www.gov.uk/government/organisations/disclosure-and-barring-service. Together is committed to equal opportunities and non-discriminatory practices. Charity No. 211091