Our client is a leading organisation who are committed to excellence and innovation. With a focus on quality and customer satisfaction, they are expanding their team and looking for a dynamic Warehouse Manager to drive their operations to new heights. As the Warehouse Manager, you will: * Oversee all warehouse operations, including inbound/outbound logistics, goods-in, storage, and order fulfilment. * Ensure compliance with health & safety regulations and site maintenance. * Lead and develop a motivated warehouse team through training and performance management. * Conduct regular stock counts and maintain inventory accuracy in collaboration with the Supply Chain team. * Serve as the primary contact for daily warehouse operations and internal enquiries. * Handle escalated customer queries with professionalism. * Coordinate with internal teams for order information, despatch planning, and operational updates. * Enhance service delivery to internal and external stakeholders. * Support senior management in achieving company goals. * Manage the complete order-to-despatch cycle for e-commerce and trade orders. * Act as the key user for the Warehouse Management System (WMS). * Identify and implement process improvements to boost efficiency and reduce waste. * Participate in ongoing training to stay updated with operational needs. Essential (Knowledge, skills, qualifications, experience): * Proven experience in warehouse management o...