Restaurant Leader
Maintaining high standards of customer satisfaction is key to a successful fast-food establishment. As a Burger King Manager, you will lead an energetic F&B team, driving exceptional service and great tasting food.
About the Role
This leadership position requires a strong ability to motivate and support your team, addressing any challenges that may arise while ensuring smooth day-to-day operations. Your hands-on approach will include performance management, offering feedback to help your team grow and overcome obstacles. You'll oversee scheduling, budgets, and resources to maximise efficiency and meet business needs. Additionally, you'll ensure compliance with health and safety regulations and company policies, resolving any operational issues that may occur.
Responsibilities
* Team Leadership: Lead, motivate, and support your team to deliver excellent service and achieve targets.
* Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
* Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
* Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
* Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
* Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
Requirements
To succeed in this role, you'll need:
* Proven experience in roles such as Restaurant Manager, General Manager in a fast-food chain, or a similar management role within the food service industry.
* Strong leadership and communication skills.
* Ability to work in a fast-paced environment while maintaining attention to detail.
* Exceptional customer service and problem-solving abilities.
* Knowledge of health and safety regulations.
* Strong organisational and multitasking skills.
* Experience in budgeting and financial management.
* Flexibility to work evenings, weekends, and holidays.
Benefits
We offer an attractive salary plus annual bonus opportunity, on-site accommodation (subject to availability and T&Cs), an inclusive and supportive work environment, comprehensive training and ongoing support, career development opportunities, including fully funded qualifications, exclusive team perks, and more.