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Senior live service designer

Leamington Spa
Lighthouse Games
Service designer
Posted: 21 September
Offer description

Overview

Lighthouse Games is AAA studio in Leamington Spa. We are defined by our pedigree of talent, and serious ambition to build a new best-in-class game. When you join us at Lighthouse, you will be able to create the best work of your career, in an environment that feels truly collaborative. You will learn from the best, and work along side the future greats of the gaming industry.

Reporting to the Director of Live Service, you will be responsible for in-game revenue and audience metrics by designing meta game systems, rewards and economy that keep players coming back. You’ll partner across disciplines to ship safely and learn fast.


Key Duties

* Responsible for the levers that move engagement, retention and ARPU/ARPPU through live systems and content
* Own monetization targets, setting and tracking monthly revenue, conversion and ARPPU, and driving corrective actions
* Define sustainable meta systems (progression, season, live events) that scale, respect players time, and reinforce the core game
* Model and tune the economy (currencies, sources/sinks, pacing, drops) and reward systems (pacing, aspiration, fairness). Set alerts with Analytics and act on them
* Define pricing bands and shape offer structures, bundles and promotions (including regional considerations)
* Turn live pillars into shippable features and event templates. Produce clear specs, configs and wireframes with acceptance criteria, edge cases and rollback plans
* Work cross-functionally (game design, UI/UX, engineering, analytics) to shape and ship live features end-to-end. Plan fail-safes and rollout via CMS/feature flags
* Specify telemetry requirements for core loops and KPIs (DAU, ARPDAU, retention, funnel) so impact is measurable
* Significant experience in live/meta/game systems design, with at least one shipped live update you supported post-launch
* Strong systems, meta, rewards and balance craft. You turn design intent into bands, templates and clear specs
* Proven economy design & tuning: currencies, sources/sinks, XP pacing, pricing heuristics. You’ve fixed inflation/deflation and can operate within price/XP/drop bands
* Proven experience delivering live meta progression (events, seasonal progression, milestone goals) and collection or cosmetic systems, including setting up templates and configuration to scale them
* A modular, systems-first mindset. You create reusable tools, templates and configuration that keeps content velocity healthy and safe
* Hands on shipping through data-driven configuration and editor tools, with quick, cross-discipline collaborative iteration, runbooks and calm incident execution
* Crisp communication including concise specs, plain language explanations and strong cross-discipline alignment
* Sound monetisation judgement and player value sense across regions and platforms
* Working analytics skills including advanced Excel/Sheets (pivots, lookups, scenario modelling). You read dashboards/experiments and act


Desirable

* Behavioural economics, micro/macro-economic background
* First-party platform experience including submissions, entitlements, regional pricing, age ratings
* Familiarity with live incident playbooks, rollback plans and monitoring
* Exposure to content tooling and pipelines, including localisation
* Basic SQL/Python a plus


Benefits

* 25 Days Holiday, plus 1 day for your birthday
* Studio Shutdown between Christmas and New Year
* Bonus Scheme
* Private Pension Scheme
* Private Healthcare
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