We're on the lookout for an energetic and inspiring Product Team Leader to join the team. As a Product Team Leader, you will lead, inspire, and empower your store team to deliver an inspirational customer journey and a great place to work for our teams.
You will be an expert in product handling and will constantly strive to improve the customer journey through delivering exceptional visual execution and a high level of customer service. Supporting the Product and Commercial Manager to develop the team and maintain operational standards, and in turn generating outstanding sales, all round KPIs and high performing teams.
About The Role
What You’ll Be Doing
* Deliver great product placement and ‘wow’ wearable outfits.
* Consistently deliver strong visual standards with the customer journey at the forefront of every decision.
* Confidently duty manage in all areas of the store operation including service, people, and operations.
* Support the Commercial / Product Manager in empowering the team within store to deliver for the customer by always putting customer experience at the centre of decision making.
* Have a good understanding of commercial tools and how to use to drive commercial actions.
* Take accountability to drive store KPIs, including sales, stock loss, payroll, conversion, voice of customer and RFID.
* Support the management of store operations, including compliance with health & safety standards.
* Support the development of the store team to deliver a high performing, motivated and engaged store team who feel valued and recognised for their contribution.
Requirements
You'll Be Perfect If
* You have previous experience in retail, preferably in a supervisor role.
* You are passionate about fashion and stay updated on the latest trends.
* You possess strong communication and interpersonal skills.
* You can motivate and inspire a team to achieve their best.
* You are proactive, adaptable, and thrive in a fast-paced environment.
* And most importantly love our products as much as we do so we create the best possible customer journey!
What We Offer
Benefits
* Generous 50% staff discount & uniform allowance.
* Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through Reward Gateway!
* Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed.
* Enhanced maternity, paternity, adoption & fertility treatment.
* Give as you earn scheme, a ‘Giver Island’ day each year and receive matched funding.
* Progression focus throughout Retail & Head Office.
* A generous bonus scheme & private pension plan.
* 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays.
Diversity and Inclusion
We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
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