Base Pay Range
$250,000.00/yr - $350,000.00/yr
Overview
Conveo is the AI research platform enabling fast, affordable, and high‑quality consumer / B2B research. Global brands like Unilever, Google, and Orange use our AI video interviewer to generate insights across marketing and product teams.
Role
As a Client Officer at Conveo, you will own and deepen relationships at the highest levels of some of the world’s most influential organizations. You are the strategic partner trusted by global insights, marketing, innovation, and product leaders to guide their transformation toward AI‑powered qualitative research. Your work shapes how multinational enterprises adopt, scale, and operationalize Conveo across markets and business units—turning early wins into global capabilities embedded in how companies understand consumers and make decisions.
Key Responsibilities
* Own and cultivate executive‑level relationships across global accounts.
* Understand complex organizational structures, politics, incentives, and budget cycles.
* Lead multi‑year commercial strategy for your most strategic enterprise logos.
* Drive large expansions across geographies, business units, and divisions.
* Shape high‑impact narratives that position Conveo as a strategic capability, not a vendor.
Mission
* Own strategic commercial outcomes across global accounts.
* Hold multi‑year renewal, expansion, and revenue targets.
* Build long‑range account roadmaps tied to clients’ strategic priorities.
* Navigate global procurement cycles, enterprise contracting, and budget negotiations.
* Partner with CS & Research to turn usage signals into high‑value commercial opportunities.
* Build and deepen executive relationships.
* Work directly with VPs, GMs, global heads of Insights, CXOs, and senior decision‑makers.
* Establish Conveo as a long‑term strategic partner trusted for future capability planning.
Qualifications
* 10+ years in Enterprise Account Management, Consulting, Strategic Partnerships, Market Research, or similar roles.
* Proven ownership of large, complex, multi‑market enterprise accounts.
* Exceptional communication, framing, and negotiation skills.
* Ability to operate with senior executives and influence multi‑stakeholder environments.
* Strong commercial instincts and experience shaping strategic account plans.
* Comfort with AI‑driven products and translating technical capabilities into executive narratives.
* High ownership, deep curiosity, and a bias for action in fast‑moving environments.
Nice to Haves
* Experience working with global enterprise accounts, ideally in CPG, Tech, Pharma, or Financial Services.
* Familiarity with market research or marketing workflows (qual research, panels, moderating, survey / interview design).
* Insight or qualitative research background.
* Prior experience driving enterprise‑wide SaaS transformations.
What Success Looks Like
* Conveo becomes a strategic capability embedded across your clients’ global teams.
* Your accounts deliver industry‑leading NRR, including multi‑geo expansions.
* Champions across markets advocate for Conveo internally and externally.
* You maintain deep executive alignment with clear multi‑year partnership plans.
* Renewals are predictable, on track early, and supported by strong, measurable value.
* CS, Research, Product, and Sales see you as the orchestrator of the long‑term strategy.
Why this is an incredible opportunity in your early career
* Massive learning curve: You'll work directly with Fortune 500 brands, solving real business problems with cutting‑edge AI technology experience that would take 5+ years to gain elsewhere.
* Own real impact from day one: Your work directly shapes customer outcomes and company growth, not buried in a hierarchy.
* Build rare, valuable skills at the intersection of AI, research, and enterprise sales that will define the next decade of business.
Why Join Us?
* Work directly with founders and leaders with a winning track‑record.
* Help define how AI‑powered research becomes the new default for global brands.
* Join a world‑class team with the ambition & execution power to break growth records.
* Competitive compensation with meaningful upside, and room to grow as the company scales.
* A culture that combines high standards, customer obsession, and fun, with a focus on doing great work with a lean team.
* Opportunities to travel globally to meet customers in person, building deep relationships and understanding their markets firsthand.
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