Overview
The Assistant Service Manager (ASM) supports the operational management and delivery of services within the Anaesthetic and Theatre care group, ensuring effective and efficient specialty operations. Key responsibilities include assisting the Service Manager with budget coordination, performance objectives, and contract management. The ASM fosters strong relationships with colleagues across directorates and external bodies, collaborating with departments such as Nursing, HR, Finance, and Clinical Governance. The role involves line management of various administrative and support staff and deputizing for the Service Manager when necessary, as well as providing cross-cover for other ASM roles within the Directorate.
Responsibilities
* Managing day-to-day operations within Main Theatres, DSU, and Pre-op Willows on behalf of the Service Manager (SM).
* Overseeing administrative functions such as patient admissions and discharges via the Cerner system.
* Distributing staff rotas and chairing the daily POA huddle meeting.
* Supporting the SM in data collection, analysis, policy development, and updating Theatre Schedules.
* Providing leadership and management of administrative staff, overseeing recruitment, training, appraisals, and development within the Theatres & Anaesthetics department.
* Resolving daily operational issues on behalf of the Service Manager when required.
* Ensuring theatre schedules, rotas, and clinic administration are accurate and up to date.
* Coordinating extra theatre lists and ensuring appropriate staffing is arranged.
* Chairing daily theatre huddles when needed.
* Collecting, checking, and reporting performance data and KPIs.
* Supporting audits, data quality, and system updates (e.g. Cerner).
* Line managing administrative and clerical staff within Theatres & Anaesthetics.
* Recruiting, inducting, appraising, and developing admin staff.
* Managing sickness, absence, annual leave, and disciplinary issues.
* Ensuring staff complete mandatory and relevant training.
* Maintaining accurate records on Trust systems (Healthroster, Trac).
About Us
St George’s, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George’s Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary’s Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).
After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.
At gesh we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.
Additional Information
* Support the day-to-day running of theatres, anaesthetics, DSU and pre-op services.
* These items are consistent with the responsibilities listed above and reflect ongoing operational duties.
This advert closes on Tuesday 17 Feb 2026
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