Job Description
Overview
The role of a House Manager is an exciting and dynamic one, with no day the same as the last. Youll be responsible for delivering excellent customer service which meets and exceeds expectations, supports the needs of the individual and promotes happy living. Youll have great people skills, a can do attitude and empathy. As well as being a people person, youll also be business minded and always be on the lookout for opportunities to improve and enhance Commerson Estate Managements services for our customers.
You will get the best of both worlds with opportunities to work as part of a team and on using your own initiative. Knowledge or previous experience of working with older people, managing budgets, complaint handling and safeguarding of vulnerable adults is preferred, but not essential for this role. A level 3 certificate or diploma in housing is desirable.
Commerson Estate Management is proud to be an equal opportunity employer.
Living within a Commerson property is about providing older people with independence and security within a happy community. Residents look to us to provide them with a safe, well-maintained home and take the stress out of everyday life.
The successful House Manager will have the following key competencies:
1. Excellent communication skills with a real can do attitude.
2. Experience in a professional customer service orie...