Description DP World at London Gateway is at the heart of Britain’s trading future, providing the right trading infrastructure, smart logistical solutions, and the benefits of freeport status to our customers. Join our dynamic team as a QA Analyst and play a pivotal role in ensuring the excellence of our software solutions! We’re looking for a talented and driven individual to uphold the highest standards of quality and reliability throughout the software development lifecycle. As a QA Analyst, you’ll be at the heart of our operations, performing critical tasks such as conducting thorough testing, managing and resolving defects, adhering to QA governance processes, implementing effective test strategies, collaborating with internal and external stakeholders, and documenting and reporting your findings. If you’re passionate about quality assurance and eager to make a significant impact, we want to hear from you! Location: Southampton, Hybrid Hours: Monday – Friday 37.5 hours per week Contract: 24 month FTC How you will contribute Rapidly acquire knowledge and grasp the intricacies of the solution to ensure comprehensive testing of end-to-end business processes during the user acceptance testing (UAT) phase. Assume the role of a self-reliant primary liaison for projects, taking ownership of all QA activities throughout the software development lifecycle and maintaining QA governance standards. Collaborate within an Agile delivery team environment. Develop, plan, and execute functional testing, including system integration testing (SIT), UAT, Business Acceptance Testing, regression testing, and end-to-end testing. Interpret requirements, formulate test scenarios, draft test cases, and create test plans. Formulate functional test strategies and assist the QA Lead in devising strategies for performance testing. Record defects and manage end-to-end defect lifecycle utilizing JIRA. Cultivate comprehensive knowledge of company systems and processes. Engage with project stakeholders and provide status updates to senior team members. Support initiatives for process improvement and compliance, with a primary emphasis on enhancing customer satisfaction with the delivered product. Maintain and oversee test equipment and test environments. Demonstrate adaptability, technical proficiency, and a commitment to continuous productivity and quality improvement by enhancing skills in both domain knowledge and technical expertise. Undertake additional project-related responsibilities as needed. What you will bring Qualifications Diploma/ Degree in a business or technology discipline (desirable) Experience Experience in the Maritime and Port Management domain, encompassing Port Community Systems, Customs Clearance, Cargo Management, Supply Chain, Security and Compliance, Billing, and Freight Management Systems (Essential) Proven track record of working in Agile environments, demonstrating proficiency in Agile methodologies. (Must). API Testing experience, with preference given to those skilled in utilizing the Postman tool (Must). Experience in SQL database testing, with a demonstrated ability to navigate SQL databases effectively (Essential). Proficiency in conducting Web-based application testing, particularly in User Acceptance Testing (UAT) and Business Acceptance Testing, showcasing an understanding of business processes and a focus on end-to-end (E2E) business process testing (Must). Extensive experience as an individual contributor, adept at collaborating with development teams, Project Managers (PM), and Business Analysts (BA) (Must). Essential experience in user-centric testing, encompassing User Interface (UI) and User Experience (UX) evaluation (Essential). Established expertise as a subject matter expert in business processes within relevant domains (Essential). Proficiency in utilizing JIRA and Confluence tools to facilitate effective project management and collaboration (Essential). Experience of supporting performance testing activities (Good to have). Demonstrated adherence to QA Governance processes and participation in QA activities across the Software Development Lifecycle. (Essential) Compensation DP World offers exciting and challenging roles within a growing international organisation. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package. About DP World Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. The DP World family comprises of syncreon, Imperial and P&O. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door. WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you. By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies .