Salary: £33,143 - 37,280 per year Requirements: Excellent time management and organisational skills. Strong communication and interpersonal abilities. Proven problem-solving skills in a mission-critical environment. Solid understanding of Microsoft desktop operating systems. Experience with: * Active Directory administration. * Maintenance and replacement of computer components. Full UK driving license. Level 4 qualification (e.g., Certificate of higher education or Higher National Certificate in an IT-related subject or equivalent). English and Maths GCSE at Grade A* - C or 9 – 4 or equivalent qualification. Responsibilities: Diagnose and resolve network and computer issues. Install and configure hardware and software. Assist with server and systems support alongside 3rd Line Specialists. Travel to various sites to provide on-site support (a pool car will be provided). Communicate technical issues clearly to users with varying levels of IT knowledge. Technologies: Active Directory Hardware ICT Support Network More: At Derbyshire Fire & Rescue Service, were more than an emergency service—were a team of over 900 dedicated people working together to make Derbyshire safer every day. As a 2nd Line ICT Support Engineer, you will play a crucial role in supporting our vital emergency services across the county. We offer flexible working hours, competitive benefits, and a supportive team environment, ensuring your professional growth while contributing to the community. last updated 8 week of 2026