Overview
:
We’re Enterprise Mobility. A family-owned, global mobility leader with a $38 billion turnover, nearly 90,000 team members, and operations in 95 countries. Led by CEO Chrissy Taylor, the third generation of the Taylor family, we’re built on a legacy that gives us the stability to focus on the long-term success of our people, our customers and our business.
Responsibilities
1. Responsibility for incoming correspondence.
2. Processing traffic violations including parking, speeding and bus lane penalties
3. Reconciling payments received from customers
4. Liaising directly with customers and local councils regarding queries on penalties
5. Problem-solving on outstanding payments
6. Providing support and information to our branch network
7. Managing timely invoice data entry
8. Reducing PCN Payments outside of local authority timeframes
9. Reducing Rejected Representation and more
Qualifications
The successful candidate will be required to demonstrate the following skills and attributes:
10. Ability to build internal & external relationships
11. Ability to demonstrate strong customer service skills
12. Demonstrated analytical skills
13. Ability to work independently and as part of a team
14. Great communication skills (Verbal and written) and attention to detail
15. Demonstrated time management skills
16. Knowledge of Microsoft Office products, internet and telephone skills
17. Demonstrate excellent organizational skills
18. Reliability and hard working
19. Fluent in French speaking/writing
Aditional Information:
Location: Enterprise House, Egham, Surrey, TW209FB
Salary: £25,400 + bonus incentives OTE £28,500
Hours: 40 hours per week – 8am-5pm Mon-Fri
You should also know that:
Regardless of your socio-economic and educational background, Enterprise will always look at how you perform against our competencies and will judge you on that alone.
Please let us know about any accommodations you may need to participate in our recruitment process.
Please note that all applicants must have the ability to pass a security check involving financial probity and basic criminality.
This is more than just a job, this is an investment in your future, a way into a dynamic workplace and a flexible journey you can shape for you. So, what are you waiting for?
We are an Equal Opportunities Employer