Deputy General Manager - Award Winning Pub, Bar and Restaurant Group - Quality - London
Urban Pubs, Bars and Restaurants are currently recruiting for a talented and highly skilled Assistant General Manager with personality & charisma for our expanding group. With an eclectic mix of properties and new openings to suit your personality and style, this really is an exciting time to join a people focused and progressive operations led business.
The Gatehouse is an independent local pub, restaurant and beer garden, located in the picturesque heart of Highgate Village. Under the watchful eye of our head chef Chris Payne, our focus lies on quality seasonal British food with a strong Spanish influence, sourced from the finest producers and suppliers. Every Sunday we serve up the best roasts in Highgate. Behind the bar you’ll find an excellent range of local and continental craft beer and cask ale, an impressive global wine list and classic cocktails. Join us for lunch or dinner, grab a coffee or just roll in for a few pints - we are open seven days a week.
The Role
1. As Deputy General Manager you will support the General Manager in all aspects of running the venue as if it were your own business.
2. Be business savvy and demonstrate great commercial acumen.
3. Your team will look up to you, it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction.
4. You will be given the opportunity to train, personally develop and progress your career as the company continues to grow.
What we looking for:
5. "Wear your heart on your sleave", take ownership, be bold and run the business as if it's your own
6. Be cool, calm and collected, manage pressure with ease, nothing can phase you
7. You’re not precious. We leave our egos at the door and help get stuff done
8. Must have minimum 2 years’ experience as a manager depending on the property being looked at
9. Solid communication and organisational skills, be approachable
10. Superb customer & floor service skills
11. Strong all-round business knowledge from financials to customer satisfaction
12. An entrepreneurial flare
13. Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun
14. Personal License holder beneficial
What's in it for me:
15. A competitive salary & bonus scheme
16. Training and development
17. Career progression and promotion opportunities with regular new openings around the corner
18. Get out and about, you automatically get discounts across all our pubs, bars and restaurants
19. The opportunity to make strategic decisions within your business – take ownership and Be Fearless
20. Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere
21. 28 days holiday
22. Goes without saying, but we’ll feed you during your shift
23. Employee Assistance Programme (EAP)
24. Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral
25. Access your Wages anytime through Wagestream
26. Birthdays are for celebrating, so have the day off on us
27. Cycle to work scheme