BT Group, Doxford, England, United Kingdom
Join BT as a Business Sales Advisor. Enterprise is the technology partner of choice for 1-2 million business and public sector customers, on a mission to improve productivity, performance, and processes through the power of digital transformation.
Recruiter: Aaron Thompson
Location: Doxford Park
Salary: £26,302 + 30% OTB
Overview
We help businesses of all sizes to reach their digital goals. Our customers range from big household names, government departments and the public sector, to small businesses and new start-ups. We provide fixed voice, mobility, fibre connectivity, and IT services, as well as future-facing innovations such as 5G, IoT and AI. BT Wholesale, part of Enterprise, helps around 1,400 providers and organisations deliver fixed or mobile phone services.
What You’ll Do
You will deliver defined revenue, product volume and quality targets through the acquisition, up-sell and retention of UK SME customers for BT Business or EE Business Mobile. Sales opportunities are initiated by either an inbound call from a customer or outbound call as part of specific campaigns and in accordance with business requirements. You will answer and respond to customer enquiries efficiently, effectively, and in accordance with defined processes and procedures.
Skills You’ll Need
* Confident and effective communicator
* Comfortable using IT systems, databases and software packages
* Track record of achieving or exceeding targets
* Adaptable and willing to learn
* Customer service skills
* Sales experience is advantageous
A Few Points To Note
Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.
Benefits
* BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
* From January 2025, equal family leave: 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up
* Enhanced women’s health support, including help with menopause symptoms, cancer screenings, period care and more
* 22 days annual leave (not including bank holidays), increasing with service
* 24/7 private virtual GP appointments for UK colleagues
* 2 weeks carer’s leave
* World-class training and development opportunities
* Option to join BT Shares Saving schemes
Don’t Meet Every Single Requirement: Studies have shown that women and people who are from LGBTQ+, neurodiverse or ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification. We’re committed to a diverse, inclusive, and authentic workplace where everyone can be their best, so if you’re excited about this role but your past experience doesn’t align perfectly with every requirement on the Job Description, please apply anyway.
Job Details
* Seniority level: Not Applicable
* Employment type: Full-time
* Job function: Consulting, Information Technology, and Sales
* Industries: Telecommunications
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