Job Title: Betting Shop Assistant Manager
Location: St Helier, Jersey
Company: Joe Jennings Bookmakers
Job Description:
We are seeking a dedicated and customer focused Assistant Manager to join our team at Joe Jennings Bookmakers, an independent, family-run business established in 1961. As an Assistant Manager, you will play a key role in ensuring the smooth operation of the shop, delivering excellent customer service, and supporting the Shop Manager in all aspects of the business.
Key Responsibilities:
* Assist in the day-to-day running of the shop, ensuring it operates efficiently and profitably.
* Provide exceptional customer service, handling inquiries and resolving issues professionally.
* Oversee cash handling, balancing, and banking procedures accurately.
* Maintain a clean, safe, and welcoming environment for customers and staff.
* Monitor betting activity and ensure compliance with gambling regulations.
* Step into the Manager's role in their absence.
Skills & Experience:
* Previous experience in a betting shop preferred but not essential.
* Ability to work independently and as part of a team.
* Excellent customer service and communication skills.
* Reliable, organised, and detail-oriented.
Benefits:
* Competitive salary
* Salary increase to £15.40/hour following successful completion of the probationary period
* Bonus scheme
* Tips
* Opportunities for career progression
* Being part of a family-run business with a strong reputation in the industry
Job Types: Full-time, Part-time
Pay: From £15.00 per hour
Work Location: In person