Our Reliability Maintenance Engineering (RME) team is central to keeping Amazon’s operations efficient, reliable, and continuously improving. As Amazon evolves, the RME team ensures our equipment, systems, and technologies evolve with it.
As a Senior RME Technician, you will play a key role in leading a team to maintain and advance site performance. You’ll work with the latest technologies to troubleshoot, optimize, and upgrade equipment, helping to reduce downtime and improve reliability. By closely monitoring processes and performance, you’ll identify opportunities for improvement and implement practical solutions that raise operational standards.
In this role, you’ll combine technical expertise with a proactive mindset—driving continuous improvement, supporting new technology adoption, and ensuring our systems operate at their best.
Key job responsibilities
- Demonstrate best practice on using equipment safely and monitor teams to ensure everyone follows the correct processes
- Keep track of equipment performance through visual checks, condition-based monitoring, and preventative maintenance tasks and schedule additional servicing when required
- Supervise technicians on shift to support their development and act as the first point of contact for Reliability Maintenance Engineers
- Solve issues in equipment to reduce downtime for operations so they can process packages as quickly as possible
- Support in finding ways to continually improve systems and standardise processes across the EU network
A day in the life
In every shift, you’ll be leading a team to make sure everyone has the equipment they need and that it’s running properly. That involves monitoring processes so that regulations and policies are followed and ensuring that preventative maintenance is carried out to increase equipment uptime.
With everything you observe on your shifts, you’ll suggest improvements to make our systems more efficient and productive and then implement those improvements across an EU-wide function. You’ll also be monitoring processes with tools like Scada to guarantee their performance, as well as working closely with your line manager to assist with admin tasks.
This role is located at one of our operational sites. You’ll work shift patterns, which may include some weekends and nights. As you develop your experience within this exciting part of Amazon, you’ll be well-placed to progress into more senior roles.
About the team
Our Reliability Maintenance Engineering (RME) team ensures our equipment operates at peak performance across our global network of fulfillment centers. We are a highly skilled, technically focused team that collaborates closely to maintain, troubleshoot, and repair a wide range of systems.
From installing automated packaging systems to maintaining site infrastructure and repairing critical distribution & manufacturing equipment, RME engineers play a key role in Amazon’s operations. The team also ensures all facilities remain legally compliant, maintaining a safe working environment while maximizing efficiency.
Led by experienced managers, our team works with advanced technologies—some unique to Amazon—including robotics and complex sorting systems. There are strong opportunities for career progression, both within RME and across the wider organization.
Our primary goal is to minimize downtime in critical operational sites so customers receive their orders on time. To achieve this, we often carry out maintenance during off-peak hours, including nights. We are also encouraged to identify improvements, develop new processes, and implement innovative solutions that enhance performance and reliability.
BASIC QUALIFICATIONS
- High school or equivalent diploma
- NVQ Level 3/ SVQ Level 3/ IVQ Level 3/ City & Guilds Level 3/EAL Level 3 all specialized in Mechanical, Electrical or Mechatronics
- 4 years UK certified apprenticeship
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Experience in automated conveyors systems and controls, electrical and electronic principles, preventative maintenance procedures, blueprint and schematic reading, industrial electrical, industrial controls, industrial electronics, Programmable Logic Control (PLC) programs, National Electrical Code (NEC), work order management
- Experience using CMMS (Computerized Maintenance Management Systems) to plan proactive maintenance and record reactive tasks
PREFERRED QUALIFICATIONS
- Associate's degree in Mechatronics or a related technical field
- Experience in vendor management
- Experience with robotic maintenance
- Experience leading engineering teams as a mentor or tech lead
- Experience working with material handling equipment (MHE) safety standards in accordance with OEM requirements