Overview
Join to apply for the Sales Associate role at Castore.
Castore exists for one single reason – to make athletes better. Our ethos is built upon the philosophy of BETTER NEVER STOPS, and we strive to live this daily. We use advanced engineering and unique technical fabrics to create high-quality sportswear for athletes who demand the very best. We design with innovation and specialist features to optimise athletic performance in all conditions.
The founders’ vision is to build Castore into a brand respected globally for engineering the highest quality sportswear with a relentless focus on innovation and performance.
Castore aims to be a premium alternative to mass-market brands, the natural brand of choice for discerning athletes who demand the very best.
The Role
A Sales Associate is a key role within our stores. You will be part of a hardworking team, work closely with premium product, assist customers, and help achieve daily targets. You will contribute to delivering the Castore experience by informing customers about our products and driving service and selling within our stores.
Note: This role is on an 8-hour per-week temporary contract.
Responsibilities
* Greeting and serving customers as they enter the store.
* Acting as an ambassador for the Castore brand.
* Providing excellent customer service at all times.
* Advising and assisting customers with product selections.
* Handling complaints or forwarding serious issues to the manager on duty.
* Conducting customer transactions.
* Replenishing stock on the shelves and assisting with store deliveries.
* Monitoring and reporting on KPIs regularly (e.g., in-store orders, e-receipts).
* Identifying opportunities for up-selling and add-on sales.
Skills & Qualities
* Ability to thrive in a sales-targeted environment.
* Capacity to work independently or as part of a team.
* Outstanding written and oral communication skills.
* Initiative to solve problems and a friendly, positive attitude.
What We Offer
* Competitive salary
* An opportunity to build a career with a fast-paced, high-growth brand
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Sales and Business Development
Industries
* Sporting Goods Manufacturing
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