Overview
This role bridges finance, commercial insight and creativity within Cosmetic Warriors, reporting to Finance and partnering directly with creative Category Leads, Brand and Tech teams. The purpose is to shape ideas, improve performance and deliver what customers want based on evidence, using AI tools to drive data insights.
Key Responsibilities
Category Leads
* Partner kindly and curiously to identify the specific needs of Category Leads, with an immediate focus on Gifts, Hair Lab and Spa.
* Recommend products and gift contents based on data insights.
* Collaborate with individual markets for their point of view and needs.
* Coordinate with different Category Leads to create cross‑functional collaboration opportunities.
* Use data and technology to make performance easy to understand, enabling thoughtful, well‑informed decision making across the business.
Data & Insights
* Define data requirements with all Category Leads, use existing data, and experiment with AI tools to maintain sustainability and consistency.
* Ensure data feels relevant to individuals and the business.
* Work alongside the Insights Team to strengthen technical data, integrate market research, and conduct deep dives into sales, trends and competitor ranges.
* Create post‑launch sales reports to inform future collections, identify key insights, suggest discontinuations and recommend range additions, and report findings back to the wider Category Lead group.
Finance & Commercial Strategy
* Act as the interface with Finance teams, working closely with Retail, Manufacturing and Limited teams.
* Work proactively and strategically using business and financial information to influence decisions.
* Provide robust financial information, recommendations and challenges to support decision making resulting in growth.
* Use commercial strategy to interpret sales, margin and competitor data to inform category growth, pricing and product decisions.
* Provide financial insight and business updates to Cosmetic Warriors teams and support them in managing budgets and preparing for review.
* Support and collaborate with teams defining costing models and work with pricing teams to ensure competitive positioning and healthy margins.
* Build and present clear business cases and recommendations to identify opportunities for profitable sales growth through data and insights.
AI Exploration
* Explore, test and find use cases for how AI tools can optimise data processing and drive deeper insights.
* Partner and collaborate with internal Tech teams working with AI to align systems and strategies.
* Implement agreed AI tools into daily work and support wider Finance teams in how to use them and experiment themselves.
Skills, Knowledge and Expertise
Experience
* Current or recent experience in a commercial, analytical or finance related role.
* Comfortable working with numbers, without being restricted by traditional finance approaches.
Skills & Competencies
* Translate complex data into clear, actionable insights.
* Clear communicator who explains technical or financial concepts simply and adapts messaging to different audiences.
* Excellent relationship‑building skills with the ability to influence and support decision makers without pushing, and bring people along with the bigger picture.
* Self‑starter with initiative to deliver projects and follow through to completion.
Mindset & Attributes
* Curious and flexible mindset, actively shaping, refining and evolving the role.
* Open to adopting innovative approaches and eager to try new ways of working, experimentation and emerging technologies like AI.
* Strong collaboration skills to welcome different perspectives, grow from constructive challenge and understand how different business areas connect.
Benefits
* 25 days holiday plus bank holidays.
* 6 months of full pay for parental leave (primary caregiver must qualify for SMP).
* Enhanced paternity leave.
* Bonus scheme.
* Day off for weekday birthdays.
* Holiday purchase scheme.
* 50% discount on Lush products and spa treatments.
* Cycle to work scheme.
* Discounted rail and bus season tickets.
* Employee assistance programme.
* Flexible working arrangements.
* Employee‑owned 10% of the company.
* Wellbeing & mindfulness sessions.
* Access to employee‑led community networks (including disability, chronic illness, family support, global majority, LGBTQIA+, menopause and neurodiversity).
* Tailored gender‑affirming care.
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