An exceptional opportunity has arisen for a polished and impeccably presented Private Medical Receptionist to join an independent private eye clinic on Harley Street, moments from Bond Street station.
This is far more than a traditional reception role. It is a position suited to an individual accustomed to operating within ultra-high-net-worth environments, where discretion, refinement and anticipatory service are second nature. The role offers a salary of up to £33k and it operates on a Monday – Friday. Hours: Shifts: 8.00am-5.00pm, 9.00am-6.00pm, 10.00am-7.00pm (with flexibility required in case of emergencies).
We are seeking a candidate from a high-net-worth, luxury-led background. Some previous office experience is essential, and candidates must also demonstrate a career history within one or more of the following environments:
* Five-star or ultra-luxury hotels
* Private members’ clubs
* Luxury fashion houses or flagship boutiques
* UHNW private household or private PA roles
* Any high-end concierge or bespoke client services
This role requires a naturally sophisticated communicator who understands the expectations of discerning clientele and is entirely comfortable interacting with high-profile individuals, consultants and private patients.
The clinic is renowned for delivering an exceptional, discreet and highly personalised service within an elegant, calming setting. Specialising in complex, blindness-related conditions, the practice also has a rapidly expanding medical trials division, further enhancing its reputation at the forefront of private ophthalmic care.
The Role
As a key ambassador for the clinic, you will:
* Act as the first point of contact for consultants and patients, delivering a seamless, concierge-style experience at every touchpoint
* Coordinate emergency surgical procedures at short notice, confidently managing multiple consultant diaries and liaising with surgeons, ophthalmic technicians, nurses and anaesthetists
* Provide refined, articulate and highly professional communication across all channels — in person, by telephone and via email
* Manage up to consultant clinic diaries with precision and discretion
* Process payments confidentially and respond to sensitive patient treatment enquiries
* Oversee operational and administrative responsibilities, including stock control, ordering of clinical supplies and coordination of maintenance services
* Uphold immaculate standards of personal presentation, confidentiality and service excellence at all times
Shifts: 8.00am-5.00pm, 9.00am-6.00pm, 10.00am-7.00pm