What I’ll be doing – your accountabilities Business engagement across a wide range of CFU stakeholders. Perform product end-to-end assessments and risk and control reviews. Establish expectations with CFU and provide insights to influence CFU decisions to drive better business outcomes. Understanding of processes and systems along with commercial insight on new products to define and recommend new or amend appropriate coverage and controls, and ensure they are executed. Carries out root cause analysis and root cause management at CFU level (working with Control Operations and Recovery) Skills & Experience you would be expected to have Skills & Mandatory Experience SignificantTelco Experience in Assurance roles Business Assurance Knowledge – strong grounding in business / revenue assurance concepts and methodology Risk management Governance and compliance Measuring process effectiveness Data Discovery & Analysis – Expert in analytical data analysis and problem solving, and data reconciliation experience. Ability to articulates high¬ level commercial impact of complex assurance activities to senior stakeholders Financial analysis and insights Data management Knowledge in PL/SQL Product & Business Knowledge – have subject matter expertise and knowledge of a range of BT processes, systems and product offerings Engagement Strong communication/Influencing skills stakeholder management at D & C level. Customer excellence Improvement focused Planning and scheduling Hands-on experience in Microsoft package skills (Excel, PowerPoint, Visio, etc.) Desirable Skills BQF LP or Six Sigma Green belt