Job Overview
We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our customers. Main duties involved: Primarily Barista use with floor walking and pot wash duties
Duties
* Barista/till use - full training will be given
* Communicate with customers via face to face conversations
* Assist customers with product inquiries and issues
* Process orders efficiently
* Upsell products and services to customers
Skills
- Strong communication skills
- Organisational abilities
- Basic maths skills for processing orders accurately
- Effective time management skills
- Hygiene and cleanliness standards required. Level 2 Health & Hygiene certificate preferred
Job Type: Part-time
Pay: £12.21 per hour
Expected hours: 8 – 16 per week
Benefits:
* Employee discount
* On-site parking
Work Location: In person