Online Trading Performance Manager – Waitrose & Partners
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About The Role
This role focuses on driving online trade performance through analysis, planning, and strategic insight. Responsible for all online forecasts, you will drive the financial planning process, leading on forecasting methodologies and data, and ensuring forecasts are robust, well communicated, and considering external influences. Working with Online Marketing, fulfillment, and Commercial teams and using your commercial acumen and analytical skills, you will set the trade plans and priorities optimized for online to enable successful site trading through merchandising and campaigns. You will review and communicate online performance against our KPIs, identifying performance issues and opportunities, and communicating them to the wider team to respond.
With an omni mindset, you will understand the nuances between performance across all channels and stores. You are a commercially astute and highly analytical individual, comfortable accessing complex data sets from multiple systems, analysing them, and providing recommendations, along with external benchmarks, to inform trade planning and campaigns, events, and propositions.
* Salary: £53,000.00 – £87,000.00
* Contract type: Permanent
* Working pattern/flexible working: Hybrid approach – on average 2 days in the office with flexibility for home working.
* Location: Home location is Bracknell
* Interviews will be taking place from 1st October
Essential Skills / Experience You’ll Need
* Online experience within retail
* Trade or marketing planning
* Experience with complex data sets and reporting (Tableau, Google Analytics, or Adobe Analytics)
* Ability to generate innovative insights from analysis and translate into actionable plans
* Commercial and sales forecasting and P&L ownership
* Sound analytical and business insight skills
* Highly numerate – proficiency in Excel/Sheets
* Ability to influence across boundaries
* Strong stakeholder management skills, including senior leadership
* Leadership and people development
* Understanding of online customer journeys and marketing
Desirable Skills / Experience You May Have
* Grocery retail experience
* SQL
About The Partnership
We’re the largest employee‑owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees – we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us. We’re ruthlessly focused on being brilliant at retail, continually innovating and diversifying. As Partners we all share the responsibility of ownership and together we create a workplace where we belong and thrive.
Important Points to Note
Some roles may be subject to pre‑employment vetting (may include DBS checks). If required, you’ll be informed during the recruitment process, and you’ll be encouraged to complete any vetting documents promptly to avoid delays. We occasionally close vacancies early due to high volume of applications, so we recommend you apply early. If you require a reasonable adjustment due to a disability, please let us know. We support flexible working arrangements and encourage discussion with the hiring manager during your interview.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Research, Analyst, and Information Technology
Industries
Retail
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