Join Birmingham and Solihull Mental Health NHS Foundation Trust as a Medical Secretary / Administrator, supporting our clinical teams with high‑quality administrative and secretarial work.
Responsibilities
* Provide efficient admin and secretarial support, including typing and digital dictation
* Manage diaries, organise meetings, and take accurate minutes
* Handle sensitive information professionally and maintain accurate records using NHS systems
* Provide high‑quality secretarial support, including fast and accurate typing, digital dictation, and audio transcription
* Manage diaries, schedule appointments, organise meetings, and produce clear, accurate minutes
* Maintain and update patient information using NHS systems such as RiO, ensuring data accuracy and compliance with Information Governance
* Handle enquiries and sensitive information with professionalism, compassion, and confidentiality
* Prioritise a busy workload, using initiative, tact, and diplomacy to support day‑to‑day operations
* Contribute to a supportive team environment by providing cover for colleagues and assisting with onboarding new or temporary staff
* Help improve administrative systems and working practices where needed
Qualifications
* GCSE/Level 2 English & Maths and NVQ Level 3 (or equivalent) in Administration
* Strong Microsoft Office skills and experience in admin roles
* Excellent communication, organisation, and attention to detail
* Ability to prioritise a busy workload and work with compassion and confidentiality
Desirable qualifications: NHS experience, RiO knowledge, AMSPAR qualification.
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