Insurance Adviser
£28,000 - £32,000 depending on experience
Telford, Permanent, Monday to Friday – 9am to 5.30pm
About the role
An exciting opportunity has arisen to work for an established branch of a professional financial services company based within the Telford area. They are looking to recruit a Client Adviser to join their existing team on a permanent basis. As a Client Adviser within the team, you'll play a key role in the success of an expanding local business by ensuring customers receive a first‑class service.
Responsibilities
* Providing client with an excellent customer service experience.
* Handling policy changes.
* Providing new business quotations.
* Handling claims and renewals and providing customers with necessary service and advice.
* Working to targets and deadlines.
* Adopting a flexible approach and working as part of a team.
Qualifications
* People person with drive, energy, and enthusiasm.
* Strong interpersonal, communication and relationship building skills.
* Pro‑active and able to work independently.
* Experience and an understanding of the insurance/financial sector is preferable but not essential.
* Strong IT literacy: experience with Customer Relationship Management Systems is an advantage.
* Minimum requirement of Grade C or equivalent in Maths and English.
Equal Opportunity Statement
We are committed to providing a barrier‑free recruitment process and welcome any reasonable accessibility adjustments.
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