About The Role
Are you looking for a fun and fast-paced environment to work in, with great benefits?
Could you help us create lasting memories for our customers by providing outstanding customer service?
If so, then look no further!
The Why...
Join Hollywood Bowl Group as a Team Member. In return, you'll get:
* The opportunity to earn an extra 50p per hour, paid monthly
* Access to apprenticeship programmes and in-house management training
* Optional pension plan
* Additional holiday days with length of service, up to five days
* Ongoing training and career development opportunities
* Free game vouchers monthly
* 30% discount on food and drink for you and up to five friends
* 50% off food while working
* Access to our Team Member Support Programme, including counselling, life coaching, CBT, and Mental Health First Aiders
* Long service awards
* A £15 donation to our charity partner upon completing induction
* Enhanced maternity, paternity, adoption, and shared parental leave benefits
* Opportunity to join our healthcare cash plan
The What...
As a Team Member, you will be at the heart of the customer experience! No two shifts are the same—you might welcome customers, host parties, or serve at the bar and diner. Your professional and enthusiastic approach will ensure customers have an enjoyable, value-for-money experience.
Team Members are trained across all key areas, including support roles in the kitchen if needed.
Opening Hours and Shift Patterns
Our centres are open seven days a week, from 9am to midnight. Peak times are evenings, weekends, and school holidays, when we seek availability from applicants.
Typical shifts include:
* Weekday mornings: 09:00 - 17:00
* Weekday evenings: 17:00 - 00:00
* Weekend mornings: 09:00 - 18:00
* Weekend evenings: 16:00 - 01:00
Shift times vary by centre, and under-18s may work until midnight. You will receive a thorough induction and ongoing training, with opportunities for career progression, including apprenticeships and management training.
To be successful, you'll need:
* Excellent customer service and communication skills
* High energy and ability to work in a fast-paced environment
* A friendly, supportive team player
* Flexibility in working hours and shifts
* Basic literacy and numeracy skills
The Who...
Hollywood Bowl Group is passionate about bringing families and friends together for fun and healthy competition. Since listing on the stock market in 2016, we have grown to over 75 centres in the UK and 15 in Canada, operating under the Hollywood Bowl, Putt & Play, and Splitsville brands. We are committed to diversity and inclusion, creating a workplace that values all employees' contributions, making us more relevant, competitive, and resilient.
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