We have an exciting opportunity for Administration Assistant (Healthcare) This role is ideal for someone who is highly organised, approachable, and enjoys supporting a busy care service. You’ll play a key part in ensuring the smooth running of day-to-day operations by providing reliable administrative and clerical support to the management and care teams. Experience in a healthcare or care setting is desirable but not essential — training will be provided for the right candidate. Administration Assistant (Healthcare) Key Responsibilities Administrative Support * Provide day-to-day administrative assistance to the management and care teams. * Maintain office supplies, equipment, and ensure general organisation of the office environment. * Prepare and format letters, reports, and other documentation as required. Communication * Answer phone calls and emails, direct queries appropriately, and handle general enquiries in a polite and professional manner. * Liaise with staff, clients, and external agencies to support care operations. Scheduling and Coordination * Organise meetings, training sessions, and appointments using Microsoft Outlook. * Take clear, accurate notes during meetings and distribute them promptly. * Assist with staff rota updates or diary management when required. Record Keeping and Compliance * Maintain accurate and up-to-date electronic and paper filing systems. * Handle confidential information in line with GDPR and company policy. * Support compliance processes by tracking staff training, DBS checks, and documentation. * Assist with preparing audit files and reports for CQC or local authority inspections. Data Entry and Reporting * Enter and update information in spreadsheets and databases with accuracy. * Assist in producing basic reports or summaries as directed by management. Customer Service * Provide friendly and professional support to staff, service users, and visitors. * Help respond to routine queries and direct complex matters to the appropriate colleague. Financial and Clerical Support * Process petty cash, invoices, and staff expenses under supervision. * Keep accurate financial and administrative records. Core Skills and Attributes * Previous experience in an administrative or clerical role. * Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint). * Excellent communication and organisational skills. * High attention to detail and accuracy in record keeping. * Ability to work well as part of a team and follow instructions. * Discreet and professional when handling sensitive information