HENI is an international art services business working with leading artists and estates across printmaking, marketplaces for physical artworks, NFTs, publishing, digital, video production, art research and analysis. HENI is at the cutting edge of art and tech using the latest and best technologies, to make art accessible to audiences worldwide.
Position Overview
We are looking for a Data Scientist with a strong academic foundation to join our Data team. You will apply your research skills to customer analytics — building models, creating dashboards, and delivering insights that support commercial teams and C-suite decision-making. You will also play a key role in broader data initiatives across the organisation, working to shape and deliver cross-team projects.
Key Responsibilities
Customer Analytics
* Design and execute customer analytics: segmentation models, retention analysis, and behavioral insights
* Create and maintain Customer Data Reports for C-suite stakeholders covering key business metrics
* Build and maintain dashboards in Apache Superset for self-serve business intelligence
* Write analytic SQL queries to support accounts and client liaison teams
* Integrate third-party data sources (e.g. HubSpot, Facebook Business) into the customer data platform
* Build and maintain data pipelines
* Develop internal data applications for ad-hoc analysis and customer research
* Implement data quality checks and validation to ensure pipeline reliabilitySupport data architecture decisions and contribute to broader data platform improvements
* Respond to ad-hoc data requests from across the business
* Contribute to HENI News data initiatives
Required Technical Skills
Data Processing & Analytics
* Strong Python skills — the primary language for all data work
* pandas and numpy for exploratory analysis and smaller datasets
* SQL for analytical queries and database interaction
* Strong foundation in statistical modelling and/or machine learning (e.g. scikit-learn, scipy, statsmodels)
* Experience with data visualisation libraries (matplotlib, seaborn, or similar)
* Experience working with REST APIs
* Experience with BI/dashboarding tools (e.g. Superset, Looker, Metabase)
* Experience building internal data tools or apps (e.g. Streamlit, Dash)
Software Development Practices
* Git and version control workflows
* Familiarity with automated testing approaches: unit tests, integration tests, and data quality tests
* Familiarity with Infrastructure as Code, containerization (Docker), CI/CD
* Writing clean, maintainable, well-structured code
Nice-to-Have Skills
* Experience with distributed data processing frameworks (e.g. PySpark, Spark SQL)
* Experience with cloud-based data pipeline tools (e.g. AWS Glue, Azure Data Factory, GCP Dataproc)
* Experience with container orchestration (e.g. Kubernetes, Docker swarm, AWS ECS)
* Familiarity with cloud object storage (e.g. S3, GCS, Azure Blob) and columnar data formats (e.g. Parquet)
* Experience with CRM/marketing platform APIs (e.g. HubSpot, Salesforce or similar)
* Experience integrating LLM APIs (e.g. Gemini/Vertex AI, OpenAI/ChatGPT) to build sophisticated data products
Our Stack
* AWS (S3, RDS, Glue, ECS, EC2)
* Streamlit, Apache Superset
* Git
Programming Languages
* SQL (strong)
Education & Experience
* PhD in a quantitative discipline (e.g. Statistics, Computer Science, Physics, Mathematics, Engineering, or related field)
* 1-2 years of industry experience in a data science, analytics, or software role
* Ability to translate academic research skills into practical business insights
* Experience presenting data insights to non-technical stakeholders
* Eager to learn production data engineering practices and cloud tooling
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