Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic environment where your contributions truly make a difference? If so, we have the perfect opportunity for you!
We are seeking an enthusiastic and dedicated Customer Service Administrator to join our client's team in Dartford. This is your chance to be part of a fast-paced environment where every day brings new challenges and rewards!
1. Role: Customer Service Administrator
2. Start: ASAP
3. Contract Type: Temporary with the opportunity to go permanent
4. Working Pattern: Monday - Friday 8.30am - 5.30pm
5. Pay: £13.00 - £14.00 per hour
6. Location: Dartford (fully office based), free parking nearby & 15 minute walk from station
Your Role:
As a Customer Service Administrator, you will be the backbone of the customer support team. Your primary responsibilities will include:
7. Manage key account administration and provide exceptional support to customers
8. Onboard new customers and nurture ongoing relationships
9. Administer shipments and operations using internal IT systems
10. Maintain group inboxes and respond promptly to customer queries
11. Oversee system administration tasks to support efficient processes
12. Meet deadlines and multitask effectively in a fast-paced environment
13. Proactively communicate any issues or deviations to customers
14. Accurately record and document all activities to support quality control and reporting
What We're Looking For:
15. Experience in a similar role in Customer Service & Administration
16. Excellent communication skills, both written and verbal
17. Strong attention to detail and problem-solving abilities
18. Proficiency in Microsoft Office and experience with CRM systems is a plus
19. Ability to work independently and as part of a team
*AMAZING* Benefits of becoming an Office Angels Temp:
20. Weekly Pay
21. Up to 28 days annual leave
22. Access to free eyecare vouchers
23. Temp of the Month awards
24. Timesheets can be completed on mobile devices
25. Perks at work
26. Discount schemes
27. Access to Well-being platforms
Apply Now!
Note: This is a temporary part-time position based in Dartford. Only shortlisted candidates will be contacted.
Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.