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Hybrid cx lead: vulnerable customer focus

Wells
Permanent
AXA
€48,000 a year
Posted: 6 February
Offer description

A leading global insurance company is seeking a Customer Experience Manager in Tunbridge Wells. This full-time role focuses on enhancing customer journeys and implementing strategies for vulnerable customers. As a key advocate for customer needs, you'll collaborate with various teams and lead initiatives that improve experiences across touchpoints. The position offers a competitive salary up to £48,000, a discretionary bonus, and excellent benefits including a pension scheme and private medical cover. #J-18808-Ljbffr

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