HR Case Manager (Field-Based) – London/Essex Are you an experienced HR professional with a strong background in managing complex employee relations cases? Do you thrive in a fast-paced, field-based role where no two days are the same? We’re currently working on behalf of a leading national business to recruit a Field-Based HR Case Manager. This is a fantastic opportunity for someone with solid ER experience and excellent communication skills to join a well-established organisation that values professionalism, pragmatism, and strong HR partnerships.- You must live between London & Essex to apply The role will mainly work with the area between London and Essex, but will require some national travel periodically Key Responsibilities: Provide expert telephone and written HR advice to line managers across all business areas Lead on complex and serious conduct, capability, and employee relations matters Support and coach managers through investigations, hearings, and appeals Draft, review and quality-check investigation reports and HR-related correspondence Attend and support face-to-face meetings at nationwide sites where necessary Maintain accurate case notes and update the Case Management System (CMS) Help to embed strong HR practice across the business through education and guidance What We’re Looking For: Proven experience managing complex HR/ER cases in a fast-moving, multi-site environm...