Claims Handler Due to continued success, we are looking to hire Claims Handlers to join our team. We are MSL, part of the Drive Further collective, and we are a leading provider of specialist insurance products and services, with a strong reputation for innovation, customer service and broker partnerships. We are committed to delivering tailored solutions that meet the evolving needs of our clients across the motor, taxi and learner driver markets. You will be: Supporting customers through the claims process from FNOL to completion of repairs. Assessing and accepting claims in line with guidelines. Managing the end-to-end workflow of the claims pipeline. Providing exceptional customer service. Maintaining accurate file notes and clear audit trails. You will ideally have: Experience of telephone customer services. Understanding of accident insurance policies. Exceptional administration skills. Strong organisational skills. In return: Work in an amazing, collaborative environment. Hybrid working. Lots of opportunities for development. Join a growing company. Great holiday entitlement and lots more benefits. If you have experience in a similar role and are looking for your next step, or a change in working environment, don't delay – apply today