Our Sales Assistants always put our customers first by greeting and assisting them, providing the best in town service with a smile, and helping to maintain excellent store standards. At the core of our stores, you will make our store environment welcoming and deliver our customers the best service and experience.
This role comes with the opportunity to complete a Retailer Level 2 Apprenticeship (England & Wales).
As a Sales Assistant you will:
1. Ensure excellent customer service in every interaction, being friendly, welcoming, and helpful.
2. Respond efficiently to till queues to ensure customer satisfaction.
3. Process till transactions securely, quickly, and accurately.
4. Deliver effective product availability and replenish stock as directed.
5. Work as part of the store team to create and maintain a fun and friendly environment.
6. Live the company values by taking individual responsibility and working towards team goals.
7. Handle cash accurately and operate tills properly.
8. Implement store changes and promotions in a timely and precise manner.
You will need to be flexible with your working hours, including shifts.
Benefits include:
* 10% Discount Card on most in-store purchases, including PEP&CO
* Family-Friendly Benefits
* Loyal Service Awards
* My Staff Shop – exclusive discount portal
* Apprenticeships & Career Development opportunities
* Life Assurance Cover
* Health & Wellbeing support through employee assistance programs
* Holiday allowance increasing up to 33 days
* Extra day off for birthdays
Since our beginnings in 1990, Poundland has grown into a retail leader with over 900 stores and nearly 18,500 colleagues across the UK and Ireland. The addition of Dealz in 2011 further strengthened our presence, allowing us to serve millions of customers with unbeatable value.
At Poundland & Dealz, we not only offer products at unbeatable prices but also foster an environment where every colleague can thrive. Our commitment to excellence, inclusion, and sustainability underpins our culture, empowering our team members to be their best and make a positive impact in our communities. Our core behaviors—Love our customers, Care for our colleagues, and Protect the Pounds & Euros—guide everything we do, creating a fun, friendly, and supportive workplace where everyone can excel.
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