Our client is an Independent Security Systems Integrator, with expertise built over four decades delivering security solutions for high-security, public space, transport, and infrastructure projects throughout the UK and Ireland. Committed to building long-lasting customer relationships, we do so by delivering an exceptional service - every step of the way.
Job Description
This role will deal with daily fault requests and PPM duties for large scale, high end integrated system from a proactive client and to look after the daily tasks involved in keeping an important site/s safe and secure. The potential areas of work and the client demands will require the successful candidate to obtain a high level of vetting.
The engineering role will require a great deal of flexibility, and you will need to demonstrate a ’can do’ attitude and be able to work away when required. You will become a member of a small team of engineers who attend to our clients' needs in the Southern Region.
The position is ideal for someone looking for a varied, dynamic role often dealing with large scale systems incorporating new technologies within a demanding customer. The successful candidate will be confident to work in a complex, secure environment.
Key Responsibilities
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Provide a reliable, courteous, efficient and effective service to our client.
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To provide day to day care, maintenance and repair of the large-scale digital CCTV and Access Control Systems
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To be able to support and maintain Perimeter Detection Systems
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To complete a planned preventative maintenance regime.
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Maintain a positive image of the company to the customer at all times, through high standards of attire and proactive attitude.
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At the completion of each service visit close or update the helpdesk with the call status.
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To undertake any other duties as required by the Service Manager in delivering a top class service to the client
Skills & Personal Qualities
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Analytical thinker, with a methodical approach to problem solving.
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Able to multitask and work to tight schedules.
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Keen to develop new skills.
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Good self-discipline skills (organised, reliable, self-starter).
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Team player – offers support and knows when to seek help.
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Strong customer and communication skills.
Qualifications & Experience
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Sound knowledge of CCTV & IT Systems on varying scales.
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On site repair capability.
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It is desirable to have knowledge of:
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Enterprise level systems
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Monitor Wall Solutions
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Access Control knowledge
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Intruder System knowledge
Benefits
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Remote & Hybrid Working Supported
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Flexible Working, Around Core Hours
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Health & Wellbeing Programme
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Life Assurance (4 x Annual Salary)
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5% Matched Pension Scheme
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Carry Over Holidays (Up To 5)
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Reward & Recognition Programme
Learning & Development
The focus is on providing a framework for development, which goes beyond just attending training courses and obtaining qualifications.
Instead, it includes coaching and mentoring support, helping you to reach your full potential, and providing recognition for a job well done