Job Description
Hiring: Oracle B2C Service Cloud (RightNow) Technical Consultant
We are looking for a highly skilled Oracle B2C Service Cloud (RightNow) Technical Consultant to join our team on a subcontract basis. The ideal candidate will have strong technical expertise in Oracle B2C Service Cloud (RightNow) and a proven track record of implementation, customization, and support.
Job Details
Role Title: Oracle B2C Service Cloud (RightNow) Technical Consultant
Work Mode: Hybrid (3 days work from office)
Location: Havant
Contract Duration: 6 months
Experience Required: 8+ years
Key Responsibilities
Design, develop, and implement solutions using Oracle B2C Service Cloud (RightNow)
Customize and configure RightNow CX platform based on business requirements
Work on integrations using RightNow APIs and Connect Web Services
Perform troubleshooting, debugging, and performance optimization in Oracle B2C Service Cloud
Support end-to-end RightNow implementations and enhancements
Ensure best practices in Oracle B2C Service Cloud architecture and development
Required Skills
Strong hands-on experience in Oracle B2C Service Cloud (RightNow)
Expertise in RightNow customization, configuration, and integrations
Experience with RightNow Customer Portal (CP), APIs, and Connect Web Services
Solid understanding of Oracle B2C Service Cloud architecture
Proven experience in RightNow implementation and support projects
Good communication and problem-solving skills
Oracle B2C Service Cloud, RightNow, RightNow CX, Oracle RightNow Consultant, RightNow Technical Consultant, Oracle B2C Service Cloud Developer, RightNow Implementation, RightNow Integration, Oracle CX Cloud, RightNow CP, Connect Web Services
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