As an Enhanced Care Support Worker, you will be an integral part of the Enhanced Care Team, delivering 1:1 enhanced therapeutic care, personal support, and supervision to meet the additional physical and psychological wellbeing of patient. Enhanced care and support will focus on patient-centred care giving and holistic activity and care planning to support the patients changing needs during their hospital stay. This is a relatively new team to the trust which will develop and evolve with our collaborative team working approach to ensure we meet the advancing demand of the service whilst providing safe, patient care and supervision. The Enhanced Care Team Provides 1:1 patient support and supervision on the wards across both Telford and Shrewsbury hospital sites. The post holder will be under the direction and supervision of ward Registered Nurses and Ward Managers. The team will be responsible to the Clinical Lead for Enhanced Care.
* Flexibility in working across shifts, wards and both sites at Shrewsbury and Telford hospitals is integral and will be required to meet the needs of the patients and service. Working to support other clinical areas will be required at times, Enhanced Care Support Workers provide high quality enhanced personal care, support and supervision, respecting people's dignity, inclusive of their individual needs and preferences. Compassion and kindness to enhance patient health, wellbeing and experience is essential.
* Providing patient 1:1 care and support through observation and interaction, aims to reduce the risk of patient harm whilst enhancing patient experience.
* All patient personal care needs, support, and supervision is patient-centred and inclusive.
* Activities for patient therapeutic stimulation and enjoyment will be planned
* Support new team members
* A mandatory 2-week training programme for the fundamental learning of the healthcare service and ongoing support will be provided to ensure the role is undertaken confidently and competently. Additional bespoke training will be required to confidently undertake the role proficiently., The well-being of our staff is of the upmost importance to us. If you are offered a role at our Trust, and fall into the increased and higher risk categories as set out by Public Health England (PHE) and NHSI/E, your line manager will complete an risk assessment with you. This will be completed in conjunction with the latest guidance from Public Health England in relation to Covid-19.
We are committed to equal opportunities in employment. The policies and practices of the Trust aim to promote an environment that is free from all forms of unlawful or unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly, flexibly and with dignity and respect.
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