A new opportunity has become available for a Dental Practice Manager to join a well-established, fully PVT dental practice located in Barnet, EN5.
Start date – As soon as possible.
This role is to work full time, 5 days per week including alternate Saturdays (with a midweek day off in those weeks)
Working hours will be 08:45 – 17:45.
Role overview:
Hiring a Practice Manager to lead the day-day running of a premium dental practice, balancing patient experience, team wellbeing and commercial outcomes. They are looking for more than operational capability, they value leadership maturity, emotional intelligence and integrity.
Experience & Qualifications:
Essential:
* Prior Practice Manager experience in a UK private dental settings
* A meaningful track record of direct reports
* Post-GCSE qualifications
* Able to work alternative Saturdays
Strongly preferred:
* Background from a corporate environment, with the discipline to run a practice end-to-end
* Dentally trained
* Management qualification or formal leadership development
Essential capabilities:
* Confident, credible leadership style — able to motivate, challenge, and develop others
* Proven experience handling people matters: performance improvement, absence management, and team development
* Organised, structured, and solutions-focused, with consistent follow-through
* Patient-centred mindset with the confidence to manage concerns and complaints effectively
* Working knowledge of CQC compliance
* Strong grasp of KPIs, performance management, and commercial targets
* Strong understanding of practice-level financials, including revenue drivers, cost control, and budget oversight
* Previous experience in private dental or private healthcare settings
What the role looks like day-to-day
The successful candidate will:
* Lead day-to-day practice performance across people, patients, and commercial outcomes
* Develop the multidisciplinary team, setting clear expectations and ownership
* Track and manage core KPIs including chair utilisation, treatment conversion, revenue, and patient experience
* Partner with Treatment Coordinators and clinicians to optimise the patient journey
* Oversee diary management, balancing productivity with a calm, high-quality experience
* Maintain regulatory compliance and ongoing CQC readiness
* Manage costs, stock, and budgets in line with business targets
* Own operational processes, spotting risks early and driving improvements
* Resolve patient feedback and complaints with care, professionalism, and pace
* Support local growth through marketing activity and community engagement
About the practice:
Consisting of 3 surgeries, they are fully equipped and computerised. Established 7 years ago.
Requirements:
o Available to work on site everyday.
o Legal right to work in the UK (Cannot offer sponsorship)
o Must have Dental PM experience.
o Must be able to work alternate Saturdays.
o Patient Centred mindset.
o Comfortable with KPI lead management.
o Job stability.
o Must be able to work 08:45 – 17:45
Salary – Dependent on experience and will be discussed further.