Senior Claims Negotiator - Indemnity Specialist
Join to apply for the Senior Claims Negotiator - Indemnity Specialist role at Vxplore
Role Overview
Working as part of the Indemnity Team, as our Technical Specialist, you'll use your expertise to identify and process contractual breach customers to achieve optimal claims outcomes. Responsibilities include investigating potential contractual breaches, handling MIB (Motor Insurance Bureau) claims, and managing a portfolio of Peril-specific losses.
Key Responsibilities
* Triaging suspected contractual breach claims and assessing indemnity, including customer contact for clarification
* Initiating enquiries and instructing relevant suppliers (private investigators, intelligence searches), evaluating evidence
* Deciding on indemnification and communicating outcomes
* Using analytics to identify risky claims for proactive review
* Reviewing referrals from Peril areas to identify new leads
* Handling MIB claims and Peril-specific losses to optimize financial outcomes and mitigate risk
Essential Skills
* Experience in motor insurance claims, including MIB claims and investigation processes
* Strong knowledge of indemnity principles, insurance contracts, Road Traffic Act, and MIB Articles of Association (including Article 75)
* Excellent attention to detail and problem-solving skills
Candidate Requirements
Demonstrable experience in handling motor insurance claims, knowledge of claims investigation, indemnity principles, and relevant legislation.
Interview Process
* Recruiter screening call
* Technical test
* Competency-based interview with hiring leader
Additional Information
We are a Disability Confident employer committed to inclusive recruitment. We do not offer sponsorship for this role. Benefits include flexible working, bonus scheme, financial wellbeing programs, mental health support, generous leave, and other employee perks.
#J-18808-Ljbffr