Area Manager – Likewise Sheffield Location: Likewise, Portland House, 243 Shalesmoor, Sheffield, S3 8UG Working Hours: 37 hours per week, Monday-Friday 9-5 (evening/weekend shifts required where needed) Contract Type: Permanent Salary: £40,160 - £57,730 per annum Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band. About Waythrough Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers. Make a real difference in your community Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change. Interviews will be taking place as we go, therefore the close date is subject to change. About Likewise Waythrough, in partnership with Project 6, delivers Sheffield Likewise — Sheffield’s fully integrated adult drug and alcohol treatment system and the 8th largest in England. Working in partnership across community, health and justice settings, Likewise supports thousands of people each year with ambitious, person-centred, recovery-focused care. To view more information on Likewise, please click here. About the Role We are now seeking an experienced, values-led Area Manager to join our Senior Leadership Team at a pivotal stage in the system’s development. Reporting to the Head of Service, you will provide strategic and operational leadership across a defined portfolio of service functions and pathways. You will drive performance, quality, governance and innovation — ensuring safe, compliant and high-impact delivery in a complex, fast-moving environment. You will lead through complexity with clear, decisive communication, ensuring effective prioritisation and delegation across teams. Crucially, you will help shape how our integrated model continues to evolve, strengthening partnerships and embedding best practice across the system. This is more than an operational leadership role. It is an opportunity to influence the direction of one of England’s largest integrated treatment systems — supporting staff to thrive and ensuring people accessing treatment feel understood, respected and empowered to achieve lasting recovery. Key Responsibilities Provide strong strategic and operational leadership across designated service areas. Implement, develop and lead the operational management of services within your area. Drive performance against KPIs and quality standards, using data and management information to continuously improve services. Analyse performance information and ensure effective systems are in place for monitoring and recording all aspects of service delivery. Support business planning and implementation of company strategy and policy, developing action plans to achieve and maintain performance targets. Provide clear, decisive leadership within a complex, fast-paced service environment, ensuring effective prioritisation and delegation. Manage, mentor and develop Service Managers, Lead Practitioners, Team Managers, Coordinators and volunteers, ensuring robust supervision, appraisal and performance management processes are in place. Work alongside fellow Area Managers to ensure consistency in service delivery, processes and quality standards across the system. Promote and embed Waythrough’s Integrated Governance framework and support services to achieve required standards within internal audits and external inspection frameworks (including CQC where applicable). Manage service contracts for sub-contracted partners, ensuring operational, performance and quality standards are delivered. Be the Registered Manager for CQC where appropriate. Support mobilisation of new services and organisational change initiatives. Represent Waythrough in a professional manner and build credible, influential partnerships across health, justice and community sectors. Maintain effective relationships with commissioners, statutory partners, service users, staff teams and other stakeholders. Support budget management and operate within agreed financial parameters. Take responsibility for health and safety within the working environment, including premises and facilities management where required. Provide reports and briefings to the Senior Management Team, Commissioners and relevant operational and strategic meetings. Ensure services are accessible, with particular attention to underrepresented groups. Ensure organisational systems (including Workday) are maintained accurately and in a timely manner. About You You will bring: Significant experience within substance misuse / drug and alcohol treatment services, including a minimum of two years’ management experience at a comparable level. Demonstrable experience of service delivery management. Significant experience of inter-agency and partnership working across health, justice and community sectors. Experience of working within quality frameworks such as CQC, Ofsted or QAF. Experience of contributing positively to organisational change and service development. The ability to build inclusive, motivated and high-performing teams. Clear, confident and decisive communication skills. Strong analytical skills with the ability to interpret performance data and drive improvement. A commitment to compassionate, person-centred care alongside strong performance delivery. Proficiency in Microsoft Office applications and management information systems. A recognised management qualification (e.g., Level 5 in Leadership/Management) or equivalent experience. Desirable: Full UK driving licence and access to a vehicle. Familiarity with local service provisions and partner agencies. Values We expect all colleagues to embody our organisational values: Kindness – Be generous, caring and compassionate Courage – Be bold, trust, commit Respect – Everyone deserves dignity What We Offer We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package: 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays) Pension scheme with 4.5% employer contribution, matched up to 6.5% Life assurance (3× annual salary) Enhanced sick pay and family-friendly pay Birthday leave and the option to buy up to 5 extra days’ annual leave Professional fee reimbursement for relevant qualifications 24/7 online GP access and Employee Assistance Programme Recognition and long service awards via our Way to Go and Aspirations portals £500 Recommend a Friend bonus Cycle to Work scheme and Credit Union membership Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good Free will writing service and wellbeing initiatives throughout the year Inclusion and accessibility Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation. If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk Closing Date: 2026-03-09 Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support. We have almost 200 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people. Bringing together two big organisations is not a small task and it’ll take a while to fully integrate our systems, processes and approaches. That’s why you will notice various brands including, ‘Richmond Fellowship’ or ‘Aquarius’ (our subsidiary charity in the Midlands). Aquarius Aquarius is a subsidiary of Waythrough. Aquarius is a Midlands-based charity supporting individuals to overcome the harms caused by drugs, alcohol and gambling. Aquarius has always held the view that people we support could resolve their problems with support and guidance and that people have the ability to find their own solutions to their problems. Our roles across the organisation include Practitioners and Administrators as well as Team Managers. Find out more at www.aquarius.org.uk