Porsche Digital Expert / Digital Marketing Executive
Are you passionate about delivering exceptional digital experiences and representing a prestigious luxury brand? We are seeking a dynamic Digital Marketing Executive to elevate our online presence, foster brand loyalty, and create memorable digital interactions with our customers.
The hours of work are 8:30am to 5:30pm, Monday to Friday. OTE up to £28,000 plus benefits.
About the Role:
As a key member of our team, you will be responsible for enhancing customer satisfaction and brand loyalty through a personalised, premium online service. Your role will ensure a seamless and consistent digital environment that aligns with our luxury brand standards, driving lead generation, engagement, and community building across all digital channels.
Key Responsibilities:
1. Develop and execute an engaging online marketing strategy in collaboration with the Centre marketing team, aligned with brand guidelines.
2. Manage and maintain all digital platforms, ensuring content consistency tailored to target audiences.
3. Act as an online concierge, assisting customers with product queries via live channels, providing expert guidance as an “Online Product Genius.”
4. Keep the Centre website current with latest models, offers, events, and essential information using the Content Management System.
5. Use Google Analytics to analyse website traffic and user behaviour to inform content and marketing strategies.
6. Maintain active, engaging social media channels, increasing followers and fostering online communities.
7. Drive lead generation through social media activities, targeted invitations, and digital communication informed by customer insights.
8. Respond promptly and professionally to online customer comments, reviews, and inquiries, managing reputation and community sentiment.
9. Collaborate closely with sales and after-sales teams to ensure integrated, consistent messaging across all digital touchpoints.
10. Maintain high-quality customer data within CRM systems to support targeted marketing and personalized customer experiences.
What We’re Looking For:
11. Proven experience in digital marketing, social media management, or customer engagement, preferably within luxury or automotive brands.
12. Strong understanding of digital channels, content management systems, and analytics tools.
13. Excellent communication skills with a customer-centric approach.
14. Ability to work collaboratively across teams and maintain brand integrity.
15. Passionate about creating exceptional online experiences that reflect a luxury brand ethos.
Why Join Us?
Be part of a prestigious brand known for excellence and innovation. Enjoy a vibrant work environment where your creativity and digital expertise will make a real impact.
What we offer
16. 25 days holiday plus bank holidays
17. Company Pension
18. Wellness Programme
19. Sick Pay
20. Group life insurance
21. Staff discount on car servicing
22. Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
23. Long service and loyalty incentives
24. Staff referral scheme
25. In-house, manufacturer & professional qualifications
26. Free Parking / On-site Parking
27. Company Events