Accommodation, Activities & Welfare Officer
Join to apply for the Accommodation, Activities & Welfare Officer role at High Bluff Design/Build LLC
Accommodation, Activities & Welfare Officer
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Join to apply for the Accommodation, Activities & Welfare Officer role at High Bluff Design/Build LLC
Job Title: Accommodation, Activities & Welfare Officer
Salary: £25ph
Duration: Temporary, ongoing
Hours: part time, 18.5hrs per week
Location: Cambridge
Role Purpose
To source quality accommodation and assess Homestays for international students, including safeguarding and health and safety checks, ensuring that student welfare and social needs are met during their programme of study.
** An enhanced DBS will be completed prior to starting this role **
Key Duties
Act as first point of contact for all accommodation enquiries
Liaise with International Centre Manager to identify student accommodation needs prior to students arrival
Co-ordinate placements of students in homestay and assist with placements in residences and private accommodation, in line with safeguarding and health and safety checks
Coordinate with ESOL admissions, visa applications and compliance processes, checking eligibility for funding against the criteria
Supporting with administrative, marketing and recruitment activities within the International Office as required
Develop and maintain a good supply of student accommodation and maintain a database of accommodation options
* Ensure safeguarding of students is prioritised by undertaking homestay accommodation inspections annually including carrying out DBS, health and safety, safeguarding and homestay checks on all accommodation providers
* Generate new Homestay family opportunities
* Coordinate feedback from homestay families and students on their homestay experience to ensure high satisfaction rates from all parties
* Act as first point of contact for all emergency calls from students, group leaders and homestay outside of office hours (5.00pm 08:30am Monday to Friday and weekends on a rota basis)
Provide advice to students regarding access to GP and Dentists during their stay
Organise transport for students (weekly bus pass, airport transfers and coach bookings for social activities)
Ensure that homestay payments are made in a timely way and liaise with Finance on managing late payments
Process ESOL Admissions and Visa documentation, analysing visa requirements and admission processes
Work towards health and safety, safeguarding, equality and diversity, data protection and GDPR standards and regulations
Adhere to the Risk Management Policy and notify your line manager of any identified risk
Key Skills/Experience Required
Good standard of general education including GCSE Maths and English at grade 4/C or above or equivalent relevant experience
Experience in an accommodation/ welfare role in education
Experience with Safeguarding training
Experience in engaging with people and assessing homestay accommodation
Experience in an administrative role supporting with visa applications
Experience in a customer service environment
Understanding of accommodation needs of international students
Ability to travel to homestay families in and around Cambridge
Able to work during unsociable hours (weekends, evenings and bank holidays)
Positive attitude and understanding/ appreciation of other cultures
Knowledge on welfare, international matters to support student and Homestay families
Knowledge of UK VI UK Visa and the importance of compliance
Friendly and welcoming with all homestay families, students and stakeholders
Empathetic and understanding student issues away from home
Fully competent in the use of Microsoft Office packages
For more information or to apply please send your CV or contact Morgan Parkes Recruitment.
Morgan Parkes Recruitment Ltd operate in the UK and can only process applications from candidates who are currently eligible to live and work in the UK. We operate a strict equal opportunities policy.
Personal data you supply will be used for contacting you via telephone or email about our service. Your data will be kept securely and retained in line with GDPR regulations. You have the right to withdraw your consent to the use of your personal data for the specified purpose at any time.
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