Job Title: Digital Marketing & Admin Assistant
Type: Approximately 10–15 hours per week to start, beginning at the lower end with opportunity to increase as the role develops (potentially to 20 hours a week). Flexible – e.g. 4 hours over 3 days or 3 hours over 4 days (must be available Fridays and in the afternoons)
Location information: Remote-first, after you are confident with the work, initially hybrid (occasional meetups in London/Essex/Bedford – equipment provided)
Rate of pay: £13 per hour starting rate, with opportunity for progression based on performance and increased responsibility. Zero hours PAYE contract with a view to permanent contracted hours as the role develops. Health benefits included
What you'll be doing:
* E-commerce audits: Review product pages, category structure, site search, checkout flow and on-site content. Produce clear, commercially focused recommendations.
* Competitor analysis: Track positioning, promotions, content strategy, pricing and user experience to inform actionable insights.
* Data analysis & KPIs: Compile, track and interpret key metrics. Analyse sales data to spot trends and opportunities. Present findings clearly to support decision‑making.
* Content & scheduling: Create and schedule on‑brand social posts (graphics, short‑form copy, basic reels) and support content calendars.
* Project coordination: Maintain task boards, timelines and status updates. Chase actions and keep stakeholders aligned.
* General admin: Documentation, file organisation, templating and process improvements as needed.
* Inbox management: Monitor and manage shared and client inboxes, prioritise emails, draft responses and ensure timely follow‑ups.
* Calendar management: Coordinate diaries, schedule meetings, manage availability and ensure efficient time management.
* Travel and trip booking: Arrange travel, accommodation and itineraries as required.
* General PA support: Provide ad‑hoc personal assistant tasks to support business operations and client needs.
Who we are looking for:
* Self‑motivated, dependable and able to work independently
* Organised and capable of juggling multiple tasks
* Tech‑confident and quick to pick up new tools and systems
* Attentive to detail and able to produce high‑quality, accurate work
* Strong digital marketing and e‑commerce experience (site/content optimisation, analytics, basic merchandising)
* Confident with numbers; comfortable analysing sales and marketing data, interpreting KPIs and prioritising actions from insights
* Previous experience within retail, e‑commerce and/or FMCG environments is essential
* Commercially aware with a strong understanding of how online sales channels operate
* Proactive, enthusiastic and ready to support a growing business
* Experience using Facebook, Instagram, LinkedIn and X (Twitter)
* Confident with Microsoft Office/Teams and Google Workspace
* Familiar with Canva or other design platforms
* Experience with email marketing/CRM (e.g. Mailchimp)
* Experience working in a corporate environment, ideally in the luxury sector
* Strong understanding of brand guardianship and keen attention to detail
How to apply:
If you thrive on variety, love supporting small businesses and are ready to grow with a supportive team, we’d love to hear from you. Please download, complete and upload our application form.
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