Company:
My client is a leading Digital, CRM & CX Advisory & Delivery Partner. They align strategy, technology and operations to turn CX vision into a repeatable, scalable engine for growth.
Their strength is connecting CX strategy with technical and operational expertise. They work
with companies that often have the latest marketing technology platforms and ambitions but struggle to maximise them to obtain consistent customer outcomes.
As part of their growth strategy, they are looking for a results-driven Account Director to join their UK based EMEA team to identify, close, and grow business opportunities while managing key customer relationships. They have a host of well known brands across a variety of sectors including Retail, Telco, Financial Services, Gaming, Entertainment and Sport. You will own a portfolio of existing clients(circa 15) and take full responsibility for delivering against agreed retention and growth sales targets:
Role responsibilities:
This is a quota-carrying role. Your performance will be measured primarily against
new revenue generated from your existing account portfolio and be rewarded with a very competitive commission scheme.
Own and deliver against monthly, quarterly, and annual sales targets for
renewals and upsell/cross-sell within your existing account base
Create, present, negotiate, and close compelling service proposals and
Statements of Work (SOWs) that clearly articulate scope, value, and commercial
terms
Understand client business trends and translate them into strategic, sales-ready
opportunities that leverage Purple Square's services
Identify and build active relationships with Strategic Players (budget
holders/decision makers) within client organisations
Participate in internal sales meetings and forecasting calls – maintaining CRM
hygiene and providing accurate weekly pipeline reports to senior management
Collaborate with internal service teams and partners to support sales efforts as
required
Experience required:
Proven experience of hitting or exceeding individual sales targets in an Account
Executive, Account Director, or similar quota-carrying sales/customer service role within Digital, CRM, CX domain.
Demonstrable ability to close deals – not just manage relationships
Ability to create compelling proposals and formal Statements of Work (SOWs)
that clearly articulate scope, value, and commercial terms
Experience in strategic account planning and goal setting, with a focus on long-
term client value and mutual growth
Excellent communication/presentation skills and ability to negotiate and
influence decision makers
Qualifications and Skills – Advantageous
Experience of using CRM tools such as Hubspot
Qualified to degree or BTEC HND level
Salary and Benefits
Upto £55,000 basic and + an uncapped On-Target Earnings (OTE) sales commission
structure. You control your earnings – the more you close, the more you earn. If you hit your target you will earn £42,000 in commission and more if you over achieve your target.... commission is paid quarterly.
Group Income Protection
Group Life Assurance
Worldwide business and personal travel insurance
Private health insurance
Company pension scheme
25 days annual leave, rising to 30 days after 5 years
Learning and development opportunities
Company mobile phone plan
They run a fully remote policy apart from meeting clients f2f, so you will be expected to travel to client meetings.